KYC - Team Leader
Deem Finance
مجموع سنوات الخبرة :9 years, 0 أشهر
-Conduct quality assurance reviews on KYC files in line with the policies
Operating procedures and guidance of the client.
-Analyzing daily MIS to track of quality & timeliness to take suitable action.
-Implements a coaching, observation and performance development
Framework that creates a continuous improvement environment.
-Actively engaging to various project with will enhance KYC process.
-Provide technical support and guidance relating to case queries.
-Provide quality assurance of other team members customer risk profiles.
-Prepare and distribute reports to the business.
-Resource Planning Management.
-Performing Quality Check for the team.
-Assisting in handling complaints, recalls returns, or any other
Non-Conformance issues.
-Review and solve any complaint from the captain.
-Ensure work under procedures instructions, controlled & communicated
Effectively.
-Register new captains for (LTRC) Land Transport Regulatory Commission
Permits.
-Processing customer deposits, withdrawals, and payments.
-Supporting the bank sales team by identifying customer needs and then
Promoting current offers to them.
-Following bank procedures when performing transactions.
-Issuing bank checks for all currency.
-Good knowledge of Jordan banking practices, regulations & risks.
-End and receive special clearing thru the central bank.
-Records transactions by logging cashier's checks, traveler's checks, and
Other special services; preparing currency transaction reports.
-Assisting customers with processing transactions, such as deposits
Withdrawals, or payments, resolving complaints or account discrepancies.
-Maintaining & balancing cash drawers and reconciling discrepancies.
-Handling currency, transactions, & confidential information in
A responsible manner.
-Informing customers about foreign currency regulations, and computing
Transaction fees for currency exchanges.
-Following all policies and guidelines carefully including internal security
Measures, legal aspects & regulations.
Bachelor's Degree in Accounting