Ahmed Breikah, Premier Customer service

Ahmed Breikah

Premier Customer service

Starwood Hotels & Resorts Worldwide, Inc.

Location
Saudi Arabia
Education
Higher diploma, Digital Marketing Specialists
Experience
6 years, 5 Months

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Work Experience

Total years of experience :6 years, 5 Months

Premier Customer service at Starwood Hotels & Resorts Worldwide, Inc.
  • Canada - St. Thomas
  • August 2015 to March 2019

Act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency, specifically Platinum Members (VIP).
•Answering client correspondences through email, social media, and phone. Relaying extensive product information to customers, etc.

Purchasing Representative at Asia Steel
  • Saudi Arabia
  • October 2011 to June 2014

Researching and comparing suppliers, goods, and services.
•Selecting the most suitable suppliers in terms of reliability, product quality, and cost-efficiency.
•Monitoring inventory levels and determining purchase needs.
•Requesting cost proposals and negotiating contracts and prices.

Education

Higher diploma, Digital Marketing Specialists
  • at TriOS College Business Technology Healthcare
  • January 2024
Diploma, Supply Chain and Logistics Management
  • at TriOS College Business Technology Healthcare
  • January 2022

Process of planning, implementing, and controlling the flow of goods and services from their point of origin to the point of consumption. Comprises various topics such as inventory management, transportation, warehouse management, purchasing, production, and distribution. The core objective to manage the flow of goods and services effectively and efficiently to meet the demands of customers in a cost-effective manner. Develop skills in analyzing supply chain operations and creating solutions for challenges faced in supply chain processes. Process of planning, implementing, and controlling the flow of goods and services from their point of origin to the point of consumption. Comprises various topics such as inventory management, transportation, warehouse management, purchasing, production, and distribution. The core objective to manage the flow of goods and services effectively and efficiently to meet the demands of customers in a cost-effective manner. Develop skills in analyzing supply chain operations and creating solutions for challenges faced in supply chain processes.

Specialties & Skills

Business Analytics
Procurement
Digital Marketing
Materials Control
Purchasing
SOCIAL MEDIA
COORDINATING
INVENTORY MANAGEMENT
REDUCTION (COMPLEXITY)
OPERATIONS
RESEARCH
COST REDUCTION
SOLIDWORKS (CAD)
CUSTOMER SERVICE
CUSTOMS REGULATIONS

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert

Training and Certifications

Certified International Freight Forwarder (CIFF) (Certificate)
Date Attended:
August 2021
Project Management Skills for Leaders (Certificate)
Date Attended:
February 2023
Marketing Strategy: SEO Content Writing (Certificate)
Date Attended:
March 2023
Fundamentals of Sustainable Supply Chains (Certificate)
Date Attended:
March 2023
Digital Marketing Foundations (Certificate)
Date Attended:
April 2023
SEO Foundations (Certificate)
Date Attended:
April 2023

Hobbies

  • Reading, exercises and my favourite sport is soccer
    Nothing to mention other than i have read some books that impacted my life positively my thoughts, behaviors and has expanded my lens wide, which did improve lots of my skills generally.