Ahmed ElBardesy

• Plan and execute all digital marketing campaigns, including SEO/SEM marketing database,
email, social media, and display advertising campaigns.
• Create and execute SMS and WhatsApp Marketing campaigns
• Track and measure SEO and Google Analytics metrics and provide reports
• Devising strategies to drive online traffic to the organizations website.
• Conduct social media audits to ensure best practices are being used.
• Manage the campaigns content such social media posts, google ads, email marketing and
SMS.
• Tracking conversion rates and making improvements to the website.
• Keyword research and management to optimize bids (add PPC keywords and negative
keywords).
• Guide content team to write & optimize the website and SM content such as Instagram &
Twitter.
• Responsibility for planning and budgetary control of all digital marketing
• Set a guideline designs, and content to maintain our social media presence.
• Measure and report performance of all digital marketing campaigns and assess against
goals (KPIs).

Plan and execute all digital marketing, including SEO/SEM.
Devising strategies to drive online traffic to the organizations website.
Tracking conversion rates and making improvements to the website.
Developing and managing digital marketing campaigns.
Manage and maintain the organizations website & Fix any errors or bugs in online content.
Write and optimize content for the website and social networking accounts such as Instagram & Twitter.
Edit and post videos and pictures on the social networking accounts.
Responsibility for planning and budgetary control of all digital marketing
Design, build and maintain our social media presence.
Measure and report performance of all digital marketing campaigns, and assess against goals (KPIs).
Identify trends and insights, and optimize spend and performance based on the insights

• Develop all digital marketing plans including SEO/SEM, email marketing, social media, and
online advertising campaigns.
• Collaborates with team members & provides guidance to the design and implementation
of marketing campaigns to enhance the overall online presence of the companys website
& social media accounts - mobile app.
• Analyze online statistics while identifying opportunities to optimize performance and
report insights to leadership.
• Optimize spend and performance based on the insights and Important metrics like
conversion rates, Cost per conversion (CPC), Return on ad spend (ROAS), Cost per
acquisition (CPA).
• Suggest and implement direct marketing methods to increase profitability.
• Measure and report performance of all digital marketing campaigns and assess against
goals (KPIs).

• Managing the entire website, mobile app, and Social Media platform.
• Generate and update website content (products, content, and promotions).
• Create banners, images, promotions etc. to display on the website (using products like
Photoshop).
• Manage website configuration like (payment options, stock management).
• Plan, define and implement website changes and functional improvements.
• Update regularly the online marketing plan for both (SEM, social media ads and SEO
strategy)
• Deliver regular reports, analysis, and insights to measure and improve marketing program
effectiveness and identify performance trends.
• Track our mobile app performance and report any technical issues to enhance the User
experience.

- Provide the sales reports to be used through the marketing plans.
- Involved in stock control and management.
- Reply customer's comments or inquires through our social media platforms.
- Handling the social media for our store and design the new logos and price tags.
- Provide support to marketing department.
- Handling the digital media and the marketing plan for each campaign
- Respond to complaints from customers and give after-sales support when requested.
- Assist in the preparation and organizing of promotional material or events.

• Diagnose and troubleshoot technical issues, including account setup and network
configuration.
• Providing ADSL configuration, the modems and checking customers line parameters to
activate the ADSL service including Static and dynamic IPs.
• Interact with clients via phone, email or chats and provide concise written/verbal
instructions.
• Apply Internet Protocol (IP) addressing scheme according to approved policies and
procedures.
• Escalate issues to second line or management, if necessary.
• Send a daily report with tasks handled.

• Provide superior customer support by analyzing, diagnosing, and resolving problems and
request within service level agreements.
• Recommend changes in software and hardware to improve computer capabilities.
• Prepare and conduct technical training programs & Prepare training material and
classroom agenda.
• Managing and reporting the attendance and adherence of the trainees.
• Manage the training program in accordance with business needs, regulatory requirements,
and Quality Management System.

• Administrative Coordinator with E-Government.
◦ Organizing the Data and any news will be on the E-Government website.
◦ Contacting with National Telecom Regulatory Authority (NTRA) to secure our database
and website.
• web administrator & Social Media Specialist
◦ Track, compile, and analyze web site usage data.
◦ Document application and web site changes or change procedures.
◦ Develop or document style guidelines for website content.
◦ Test new software packages for use in web operations or other applications.
• Database administrator.
◦ Manage database security/integrity and backup procedures.
◦ Setting up and testing new database and data handling systems
◦ Creating complex query definitions that allow data to be extracted.
◦ Train colleagues in how to input and extract data.
• Web developer
◦ Create the technical aspects of websites.
◦ Develop new technologies.
◦ Test web applications units and systems.
◦ Test applications on various browsers and modify if necessary.