ahmed Elbeltage

1. In consultation with the Head of Claims and General Manager develop and implement the
business plan which will include anticipated annual growth and profitability, regional targets,
account analysis and departmental budgets.
2. Agree with General Manager the management budget and implement it in liaison with
General Manager.
3. Liaise with the other Claims Managers to ensure a consistent and unified approach across
the Club.
4. Review notifications of large claims, reinsurance notifications, agenda notes and pool
notifications before submission to General Manager. Thereafter reviewing and liaising with
other departments as required.
5. Monitor claims trends including issues of causation, jurisdiction and tonnage and liaise as
required with other departments as well as reporting to GM.
6. To manage all claims up to and including authority limit, feeding through to London office for
settlement in line with settlement level authority list.
7. To ensure that all security requests (Bank Guarantees) are authorized by Claims Director
and/or GM as required.
8. To attend weekly video conference Claims Manager meetings.
9. Provide quarterly management reports to GM in line with QBR requirements, reporting on
figures and trends as required.
10. Liaise with GM ensure evolution of the claim’s procedure manual and its upkeep.
11. Agree with GM and liaison with the Compliance Manager to continue development of the
Claims risk register.
12. Ensuring appropriate allocation of claims, adherence to the claims procedures manual and
setting and implementing service level standards (in liaison with other Claims Managers).
13. Ensure that all files are estimated accurately and regularly updated.
14. Deal with all complaints and to report to the Head of Claims as necessary.
15. Work with General Manager to retain and develop Greek business.
Accomplishment of Non Marine Claims Manager
1. Managed & Succeeded, and in connection with the legal department to recover MCL claims
settlement from the municipality department of the country.
2. Implemented the appropriate warranties & exclusions to align with the Underwriter team to
retain the company’s rights against customers moral Hazards, and lead the client to
participate in the risk.

1. Collect appropriate and accurate information required to assess potential clients and decide
on the acceptable risk for a policy.
2. Review policy applications based on the previous loss records, age, medical report, credit
ratings and driving records. Prepare reports that detail risk assessment findings that
contribute to the final decision.
3. Compare various policies having similar risk undertaking and conduct actuarial studies to
decide on the company’s loss records.
4. Evaluate policies with regards to the company’s underwriting standards.
5. Make a decision to accept, modify or reject an insurance application after scrutiny of all the
required documents and studies regarding the risk involved.
6. Analyze statistical data using specialized computer programs.
7. Write quotes, determine premiums and coverage, and negotiate terms with brokers and
clients.
8. Carefully select the wording of policies, and prepare the terms and conditions.
9. Handle queries from credit control departments, brokers and clients.