Managing Director
Al-Ahly Computer Equipment’s
مجموع سنوات الخبرة :31 years, 0 أشهر
as a system integrator for government and large accounts, providing critical contribution to the organization restructuring and modernization. Established strategic partnership with key international vendors (HP, DELL, Lexmark, Quest, Compuprint). Coached sales team to ensure the business goals are met and exceeded.
Key Achievements:
Implemented effective HR solutions (merit system, performance bonus) and raised employee satisfaction
Optimized the utilization of resources through integration of Microsoft ERP Great Planes
Increased level of customer service provided by implementing CRM Service with full integration with the ERP
Played a pivotal role in the development of the new company identity through creation of the business card, logo, website, business orientation and proposal inserts
Rated high for winning the biggest government tender during 2015 and accomplishing annual target of $25M
Select and implement new ERP solution for the group.
Oracle Financial Suite is implemented in the group since it suits nicely the group operations also taking into consideration the manufacturing activities which are discrete and continuous types.
Called to Recover and bring SAP up & running after operational disaster.
Assisted senior management with the management of a high-profile nationwide project for SAP ERP implementation throughout Egypt National Railways. Served as a final point of contact for escalations and key liaison with IBM, Trans-IT, and senior-level executives in Egyptian Railways. Communicated project milestones and deliverables through executive reports.
Led the setting up of the new railways cargo management system and directed operational transformation project. Selected the best solution from specialized cargo vendors. Ensured adherence to the strategic business “blueprint” set up by external consultancy
Manage IT International consortium from IBM, HP, BT & Vodafone to outsource the whole IT Operations of Novartis since they want to focus on making new medications only.
Formulated and led the implementation of strategic IT initiatives to optimize business operations, enhance organizational image, and grow market share. Extensively contributed to the business requirements analysis. Defined IT vision. Developed vendor relations. Managed risk and credit analysis.
Key Achievements:
Modernized bank processes and enhanced Bank Image
Set up new Core Banking System, revamped IT systems and implemented new facilities including ATM integration with Ahly Bank, offline call center, and phone banking
Optimized costs and thus improved operational efficiency by outsourcing multiple segments of operation (card management with 123 Company and SWIFT operations)
Developed secured cheque production and processing system
Facilitated the development of clean portfolio for 1st Islamic Investment Fund launched by the bank; implemented fund management system.
Select and implement New Core Banking
Technical support / Sales
- Help Mid Range Customers in installing and operating
Their system.
- Improve customer connectivity through suggesting new
to connect systems.
- Identifying problems and assisting customers in
applying fixes.
- Improve customer application through applying new
facilities of OS.
- Give training courses to customers.
- Maintain Customer satisfaction high.
- Develop customized application.
- Adopt Foreign software applications to suit Egypt
environment.
- Implement MODBank in several banks in Egypt.
- Develop an integrated application suited for drug
companies, implemented in Hoechest Egypt and
Alexandria drug company.
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