ahmed eldegwy

IT Support Technician at sekem

• Egypt
• My current job since January 2009

- 1- Manage Operations System failure and it’s maintenance.
2- Maintenance for Computers Hardware and printers machines.
3- Small networking Rebuild and configurations.
4- Searching and upload and download from Internet
5- Manage Office Programs installation and support.
6- Utilities programs for manage computer problems.
7- Small Graphics & Multimedia programs, which cover my costumers needs

Operation Systems :
1. Windows 9x, Win Millennium, Win2000 “Professional, and Server”, WinXP, Win2003 Server “Standard and Enterprise”
Office Programs
2. Support for office programs (Word, Excel, Access, Outlook, and PowerPoint
3. Configuring Microsoft Outlook with all mail types (POP3, SMTP, and Exchange Server)
Maintenance
4. Computer Assembly and Hardware Troubleshooting.
5. Managing different types of hardware failure situations.
Networking
6. Installing, Configuring, and Administering Windows® 2000 and 2003 Server Professional.
7. Installing, Configuring, and Administering Mikrotik server all varisons
8. Planning, Building, and Managing Wired Networks.

Utilities
9. All antivirus (Symantec Antivirus, Symantec Norton, McAfee, Panda, …) and all related Internet Security Packages
10. All Compressing Tools (WinZip, WinRAR, 7-ZIP, ...................)
Maintenance
11. Computer Assembly and Hardware Troubleshooting

Networking
12. Planning, Building, and Managing small Wired Networks
Web Development & Internet
13. Designing web pages using Microsoft FrontPage and Macromedia
14. Surfing, upload, and download from the Internet
15. Chat, Search, E-Mail, Messaging
Office Programs
16. Working very good with all office programs (Word, Excel, Access, Outlook and PowerPoint)
Graphics & Multimedia
17. Create, Capturing, Editing, and Mixing Video files
18. Create, Recording, Editing, and Mixing Audio files
19. Create Auto run CDs with Multimedia Applications (AutoPlay, and Macromedia Director)