Ahmed Elhendawy

-Work with top management to align HR strategies with the organizations goals and vision.
-Overseeing recruitment processes by managing and supporting the recruitment team in attracting,
interviewing, and hiring talent.
-Lead, motivate, and manage the HR team to ensure high performance and professional development.
-Assess staffing needs and support long-term staffing strategies.
-Track and report on key HR performance indicators (KPIs) like turnover, retention, and absenteeism.
-Use HR analytics to inform decisions about talent management, recruitment, and employee satisfaction.
-Ensure that HR policies are implemented fairly and consistently across the organization.
-Ensure that performance appraisals are conducted on time and are aligned with organizational goals.
-Help managers develop performance improvement strategies for employees who need support.
-Encourage employee growth and promote opportunities for advancement within the company.
-Work with compensation specialists to ensure that salary structures are fair and competitive.
-Ensure that HR operations are cost-effective by managing budgets related to recruitment, training, and
benefits administration.
-Assign tasks and responsibilities to team members, ensuring workload is distributed appropriately.

• Source potential candidates from various online channels (e.g. professional platforms and social media).
• Interview candidates (via phone, video and in-person).
• Send job offer emails and answer queries about compensation and benefits.
-Handling Medical Insurance an all processes including renewal, claims, daily requests and quarterly
Payments.
-Handling HR weekly, monthly and yearly reports to build up employees titles modification plan.
-Issuing the visit and residence Visas for employees who are travelling abroad.
• Entering employment data on the human resources system and updating it regularly,
• Responsible for all employees grievances submitted to HR department.
• Handling all the process of clearance & separation.
• Handling the foreigners hiring process and renewal of work permit.
• Handling training courses and training polices.
-Responsible for an employee training plan, process & procedure alignment.
• build and report on quarterly and annual hiring plans according to cost control histogram and
Collaborate with managers to identify future hiring needs
-Responsible for the approval cycles of offers, renewal contracts, candidate transfer and manpower
increasing.
• Data base management.
• communicate with candidates to ensure they are fully advised of processes and progress, ensuring all
candidates receive a positive recruitment experience.
• Checking employment paper to be delivered to the payroll section on the hiring date.
• perform exit interviews, to obtain frank and honest feedback from the employees who is leaving.
• create and publish job ads in various portals.
• follow up with candidates throughout the hiring process.

• filling any new appeared open vacancies by posting & publishing new ads, screening, filtering, contacting
& Interviewing the applying candidates.
• Conducting and handling interviews to select according to the required criteria
• Sending offers to accepted candidates negotiating to meet candidate expectation and receive their
confirmation.
• Prepare Employees contracts and Handling employee exit process
• Create shortlist with accepted candidates and arrange technical interview for shortlisted
candidates with hiring manage.
• Maintaining the HRIS including vacations, salary updates, promotion updates and any other
related informations.
• Maintain a database of potential candidates for future job openings.
• Handling all the process of clearance & separation.

• Prepare & post vacancies on different websites.
-Screening candidates CVs.
• Prepare job offers to new hires.
• Prepare contracts for new employees and follow the contracts renewals.
• Perform all procedures related to employee termination.
• Ensure that all employees documents and files are maintained in accordance with legal rules and company
policies.
• Prepare the database for employees.
• Follow daily attendance to all employees.
• Prepare monthly salary sheet with all allowances included and calculate the salary deductions or overtime
as per the attendance device records.
• Follow the medical Insurance of the employees with all its details.
• Provide assistance to employees.
• Explain & provide advice to employees about governmental & company rules & policies.
• Prepare different HR reports as required.

• Prepare and review compensation and benefits packages
• Administer health and life insurance programs
• Inform employees about additional benefits theyre eligible for (e.g. extra vacation days)
• Update employee records with new hire information and/or changes in employment status
• Develop and implement HR policies throughout the organization
• Process employees queries and respond in a timely manner
• Stay up-to-date and comply with changes in labor legislation

• Offering clerical and administrative support to subordinates in the human resources departments.
• Handling employee requests concerning human resources issues, rules, complaints,
and regulations.
• Compiling and updating employee records in the form of both, hard and soft copies.
• Providing relevant data such as absences, leave, etc., for the purpose of payroll preparation.
• Preparing and issuing employment contracts to new employees.
• Management employment visa, residence visa, and work permit issues.
• Handling employees vacations and end of service gratuity.

• Dealing directly with customers either by telephone, electronically or face to face.
• Handling and resolving customer complaints.
• Set up new customer accounts.
• Organizing workflow to meet customer time frames.

• Completed customer transactions on the cash register.
• Reconciling cash register drawers at the end of the shift.
• Ensure accuracy of cash register balances.