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Ahmed Elnagar, Sales & Operations Coordinator

Ahmed Elnagar

Sales & Operations Coordinator·Digital Culture Schools

Saudi Arabia

Diploma, sales

Work experience

Total years of experience: 7 years, 1 months

Sales & Operations Coordinator

January 2024 - Present

Digital Culture Schools

Riyadh, Saudi Arabia

January 2024 - Present

• Analyzed student/client performance trends to identify growth opportunities, improving outcomes by 15%.
• Delivered professional presentations to stakeholders, effectively communicating value propositions and
strategic insights.
• Managed client relations and administrative records, ensuring high satisfaction and 100% data integrity.
Company industry:
Accounting

Operations & Client Supervisor

January 2021 - December 2023

Dental Scan Centers

6th of October, Egypt

January 2021 - December 2023

• Optimized scheduling and appointments, leading to a 20% increase in service efficiency and client flow.
• Identified trends in client feedback to improve service delivery and build long-term loyalty.
• Managed daily operational data to ensure seamless service and optimal resource allocation.
Company industry:
Dental Center & Clinic

Customer Service & Sales Representative

June 2019 - December 2021

SAAL Investment

Cairo, Egypt

June 2019 - December 2021

• Handled sensitive financial data with 100% accuracy, maintaining high trust with investment clients.
• Maintained and updated CRM databases to provide the team with accurate lead information and market
insights.
• Resolved 98% of client inquiries within 24 hours, enhancing company reputation and retention.
Company industry:
Catering, Food Service, & Restaurant

Education

LinkedIn Learning

January 2022

January 2022

Diploma, sales

United States

Al-Azhar University.

January 2021

January 2021

Bachelor's degree, Languages & Translation

Egypt

Skills

ANALYTICS

Intermediate

CORPORATE FORECASTING

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

DATA ANALYSIS

Intermediate

DECISION MAKING

Intermediate

MARKET TREND

Intermediate

POWER BI

Intermediate

RESULTS FOCUSED

Intermediate

SALES

Intermediate

SQL PROGRAMMING LANGUAGE

Intermediate

REVENUE GROWTH

Intermediate

Languages

Arabic

Native Speaker

English

Expert

Trainings and Certifications

Certifications

Managing Contact Information (CRM)

Selling Online

The Art of Sales: Fundamentals of Selling

Digital Marketing Specialist

valid driving license.

vehicle

valid driving

Hobbies and interests

Reading economics books and watching historical documentaries

Built and published 5 data analytics portfolio projects on GitHub, including Power BI dashboards analyzing sales performance across multiple industries.