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Ahmed Emad, Infrastructure and software service delivery engineer

Ahmed Emad

Infrastructure and software service delivery engineer ·huawei

Egypt

Bachelor's degree, Computer Science

Work experience

Total years of experience: 7 years, 6 months

Infrastructure and software service delivery engineer

January 2024 - Present

huawei

Cairo, Egypt

January 2024 - Present

• Collaborate with architects and stakeholders to design and plan the organization's IT infrastructure.
• Evaluate and recommend hardware and software solutions based on performance, scalability, and security requirements.
• Manage the deployment of software applications, updates, and patches.
• Develop and implement release management processes to ensure smooth and controlled software releases.
• Implement automation tools and scripts to streamline repetitive tasks and improve operational efficiency.
• Work with configuration management tools to automate the provisioning and configuration of infrastructure components.
• Communicate effectively with team members and stakeholders to understand project requirements and provide updates on progress.
• Identify and resolve issues related to infrastructure and software performance.
• Create and maintain documentation for infrastructure configurations, deployment processes, and troubleshooting procedures.
• Stay updated on industry trends, emerging technologies, and best practices in infrastructure and software delivery.

Company industry:
Telecommunications
Job role:
Information Technology

IT&VAS Engineer

February 2023 - Present

Huawei

Egypt

February 2023 - Present

Company industry:
Telecommunications
Job role:
Information Technology

senior technical support engineer

January 2019 - February 2023

telecom egypt

Mansoura, Egypt

January 2019 - February 2023

Company industry:
Telecommunications
Job role:
Information Technology

Education

Misr Higher Institute For Engineering And Technology

June 2016

June 2016

Bachelor's degree, Computer Science

Egypt

GPA (percentage): 85%

GPA (percentage): 85%

Very good in 4 years

Skills

VMware ESX
Expert
VMware ESX
Expert
Linux
Expert
Linux
Expert
Microsoft Servers
Expert
Microsoft Servers
Expert
IT
Expert
IT
Expert
Windows Server
Intermediate
Windows Server
Intermediate
SQL
Beginner
SQL
Beginner
Microsoft Servers
Intermediate
Microsoft Servers
Intermediate
VMware
Intermediate
VMware
Intermediate
Servers
Expert
Servers
Expert
System Administration
Intermediate
System Administration
Intermediate
Linux
Intermediate
Linux
Intermediate
Computer Hardware Troubleshooting
Expert
Computer Hardware Troubleshooting
Expert
Operating Systems
Expert
Operating Systems
Expert
PC Networking
Expert
PC Networking
Expert

Social profiles

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Training
Network and Information Security
National telecommunications institute of Egypt
Apr 2023
Operating System Administration Linux (adminI-adminII) & MCSA
National telecommunications institute of Egypt
Mar 2023
Datacenter Virtualization Core Technical Skills & VMware ICM V7
National telecommunications institute of Egypt
Feb 2022
Open stack Cloud Computing Infrastructure services
National telecommunications institute of Egypt
Jan 2022