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Ahmed Emad, Call Center Representative

Ahmed Emad

Call Center Representative·Shgardi

Egypt

Work experience

Total years of experience: 8 years, 2 months

Call Center Representative

October 2022 - Present

Shgardi

Egypt

October 2022 - Present

Live chat operation Logistics operation Logistics team leader City manager at Saudi Arabia
Company industry:
Internet & E-commerce
Job role:
Customer Service and Call Center

Station Supervisor

June 2017 - November 2021

Giz

United Arab Emirates

June 2017 - November 2021

Worked closely with personnel, customers and contractors to resolve problems. Motivated workers to exceptional performance through implementation of new strategies. Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives. Prepared daily schedules for personnel and equipment to foster smooth functioning of broadcast.
Company industry:
Non-profit Organization
Job role:
Management

Skills

BOOST (C++ LIBRARIES)
Beginner
BOOST (C++ LIBRARIES)
Beginner
INVESTIGATION
Beginner
INVESTIGATION
Beginner
MANAGEMENT
Beginner
MANAGEMENT
Beginner
OPERATING SYSTEMS
Beginner
OPERATING SYSTEMS
Beginner
TIME MANAGEMENT
Beginner
TIME MANAGEMENT
Beginner

Languages

English

Expert

Arabic

Expert