أحمد فراج

• Lead HR operations across 3 companies employing approximately 140 employees
across 6 countries in Middle East and Africa leading both manufacturing and retail.
• Successfully recruited and onboarded 32 employees across multiple departments.
• Built and implemented a complete Performance Management System.
• Designed salary structures based on salary surveys and market benchmarking.
• Developed comprehensive employee benefits frameworks.
• Created organizational structures and job descriptions.
• Created and developed HR policies, employee handbooks, SOPs, and governance
frameworks.
• Led process mapping initiatives to improve operational efficiency and accountability.
• Contributed to ISO 9001, ISO 14001, ISO 45001, and GMP certification initiatives.
• Provide HR analytics and executive reporting supporting strategic decision-making.
• Ensure compliance with UAE Labour Law and government authorities.

• Managed HR operations for 450 employees across five operational sites and
headquarters.
• Led and developed a team of 8 HR professionals.
• Reported directly to the General Manager and Executive Leadership.
• Reduced employee turnover by 35%.
• Recruited and onboarded 45+ employees within six months.
• Improved workforce performance by 19% through targeted development initiatives.
• Managed payroll operations, workforce budgeting, and manpower planning.
• Led HR digital transformation initiatives reducing administrative workload.