Sales & Distribution Supervisor
Abdullah Al Mujahid For Trade and Distribution, Saudi Arabia
Total years of experience :8 years, 11 Months
• Preparing Target First Delivery Sales (Monthly, Quarterly & Yearly) and discuss them with the management on it.
• Achieve the agreed sales target in my assigned areas with the
• Cooperates actively with management, subordinates & customers to ensure objectives of department & company are met.
• Follows up on the team members daily activities in the market.
• Visit the customers to assess the service provided.
• Collect and advise the Sales Manager of competitors’ activities, i.e. pricing structure, packaging change, new product
• Generating sales opportunities by identifying appropriate business targets.
• Monitor, analyze and take accountability for performance affecting improvements in sales/revenue growth, sales productivity, sales quality and optimization of customer satisfaction.
• Provide Sales training and on-going mentoring to staff.
• Outline and deliver performance improvement plans and year end performance reviews to Sales Reps.
• Getting new customers
• Review daily reports to diagnose excellence and areas of improvement that affect individual and team performance.
• Complies to company policy
• Coordinates with team to reach optimal maintenance and first delivery efficiency and ensure quality service.
• Cooperates actively with direct supervisor and customers to ensure department objectives are met.
• Visit the customers who requested maintenance for their coolers.
• Visit the customers who requested sanitation either for a regular visit, or upon the customers’ requests orders or for a quality complaint issues.
• Visit all the customers through a short list maintenance & sanitation request.
• Execute daily delivery of gallons and water coolers to customers.
• Explain to customers how to use and sanitize their coolers.
• Ensure customer satisfaction at first delivery
Job description: Job Title: Sales & Distribution Representative
Employer: ADCO - Alexandria Detergents & Chemical Company Egypt 01/04/2012
From: 1/08/2012
To: • Search for a new selling opportunity
• Increase the productivity of existing customers with the opening of new markets.
• Find the best sites marketing, introduction and follow-up on the run and exploitation
• Solve customers' everyday problems.
1. Sales and profitability
•Assisting Store Manager and Area Managers in analyzing the strengths and weaknesses per store, utilizing the financial profit and loss reports and provide corrective action plans
•Manage controllable operating costs within budgetary guidelines Ensure Store Managers conduct effective communication sessions with their respective teams in regards to sales targets and performances
•Monitor sales and communicate results to all territories for motivational and comparative purposes
• Identify internal and external commercial opportunities within each territory
• Guide Area Managers and Stores Managers to maximize productivity in stores through effective deployment of staff
•Ensure effective store layouts with regard to sales versus space contributions
•Provide support to stores managers with their territory stock queries/needs via communication with Assistant / Brand manager
2. Retail and operational standards
•Ensure that all stores provide service levels which exceed customer’s expectations
•Develop and implement a visual merchandising manual across all territories with Brand Managers
• Ensure that graphics developed at head office are forwarded to all territories for implementation thus creating a uniform image
•Monitor store administration systems to maximize operational efficiency
• Ensure Store Managers are aware of and they implement health and safety regulations
•Monitor housekeeping standards (front and back areas) to ensure stores projects a professional image
•Follow up on maintenance of stores
•Formulate and implement store strategies.
5.Stock Management
•Monitor store inventory in consultation with GM and Brand Managers
• Promote a proactive relationship between GM, Store Manager and the buyers/Planning Manager thereby maximizing sales
•Monitor and action slow-moving and dated stock, in consultation with Brand Managers
•Ensure stock security measures are effectively managed by Store Managers
6.Leadership and Management
•Interacting and attending meetings with Principals in absence of GM
•Attend and contribute to head office, management meetings as required
•Participate and lead in special projects as requested by GM
7.Store design and projects Management
•Agree allocation of concept space with GM
• Complete a "New Store Schedule' prior to commencement of design process
• Agree on basic floor layout utilizing Department/space contribution
• Involve all relevant parties in the design and layouts process to ensure total agreement.
1- Responsible for receiving merchandise for their store; pricing and displaying their product in an appealing and fashionable manner;
2- Hiring, educating, terminating and motivating staff in providing exceptional customer service and care.
3- Choosing suppliers, determining the physical attributes of products to purchase and what merchandise to purchase,
4- Performing inventory, training staff on how to manage cash and credit card transactions, handling returns and refunds, dealing with customer complaints.
5- Developing budget plans and updating financial statements.
6- Organize and manage advertising campaigns, deals and promos, hire additional staffing for Events & shopping season.
Cairo University: Faculty Of Commerce, 2013-2018, B.Sc. of Business Administration
Al Yousuf Institute of Computer and Business Administration and Marketing: 2006-2008, 2 years higher Diploma
