Ahmed Gabr

BBHC E-Mail server (Installing, deployment, Configure, Monitoring, Maintain, licensing).
BTTC New Email server (Installing, deployment, Configure, Monitoring, Maintain, licensing).
BBHC Local Domain (Installing, deployment, Configure, Monitoring, Maintain, licensing).
BBHC Web Site (Design, Deployment, Configure, Monitoring, Update).
Visual Servers and PCs (Installing, Configure, Monitoring, Maintain).
Network Infrastructure (Planning, Installing, Configure, Monitoring, Maintain All Network equipment like Cabinet, Switches, Cable, UPS, Access Points, PCs, Printers, Scanners ...ext.).
Firewall (Installing, deployment, Configure, Monitoring, Maintain, licensing).
Sophos Antivirus (Installing, deployment, Configure, Monitoring, Maintain, licensing).
Sophos Antivirus (Installing, deployment, Configure, Monitoring, Maintain, licensing).
Sophos Red (Installing, deployment, Configure, Monitoring, Maintain, licensing).
Finger Print (Installing, deployment, Configure, Monitoring, and Maintain).
Microsoft License (Handling, installing).
ISUZU EPC Catalog.
Users troubleshooting hardware or software.

Perform daily System administration within the company.
Capable of giving Hardware support for printers, monitors, Desktop PCs, Laptops and Servers.
Problem management (analysis for frequently occurred incident - solve root cause).
Secures system by developing system access, monitoring, control, and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups.
Monitors, plans, and coordinates the distribution of client/server software and service packs.
Protects organization's value by keeping information confidential.
Install, configure and maintain operating systems.
Maintain data files and monitor system configuration to ensure data integrity.
Provide end user support for all LAN- based applications.
Maintain, analyze, troubleshoot, and repair computer systems, hardware and computer peripherals.
Support, monitor, test, and troubleshoot hardware and software problems pertaining to LAN.
Identify, research, and resolve technical problems.
Respond to telephone calls, email and personnel requests for technical support.
Perform Monitoring and Administration Tasks:
Provide technical advices for the technical support team.
Perform certain tasks assigned by Technical Support Manager related to configuring and maintaining Active Directory, Group Policy Objects, Email Server and Internal Communications.
Study, initiate, test and implement new services and server software to improve the performance of whole LAN/WAN.
Detect, diagnose, and report operating system related problems on desktop systems.

Designed and managing network (installing windows server, creating & managing DNS server, DHCP server, user organization units, users accounts, groups, GPO...ext.).
Designed and managing wired and wireless network to communicate company.
Managing Exchange server (managing mail server, provide service to e-mail users including saving e-mail box from Spam, Virus and junk using latest powerful programs).
Managing Antivirus on every machine on my network to save users data and machine from been damaged or losing data).
Handling VPN service between different regions.
Handling maintenance issue (dated maintenance to insure hardware quality to prevent any hardware faller that may cause data lost).
Handling new machines issue (preparing machines to new users and apply them to network).
Handling backup issue using daily and monthly backup, to save all data on network using latest
Handling troubleshooting issue.
Handling Internet issue.

technecal Trainer