Customer Service Representative
Digital Works
مجموع سنوات الخبرة :0 years, 4 أشهر
Assisted customers with setting appointments, shipping and
special order requests.
* Maintained customer satisfaction with forward-thinking
strategies focused on addressing customer needs and resolving
concerns.
* Achieved and consistently exceeded revenue quota through
product and service promotion during routine calls.
* Answered customer telephone calls promptly to avoid on-hold
wait times.
* Used company troubleshooting resolution tree to evaluate
technical problems while leveraging personal expertise to find
appropriate solutions.
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