احمد الحلواني

Spearheaded the full project lifecycle for the enterprise implementation of the CampusNext Student Information System (SIS) for
the Kuwait College of Science and Technology (KCST).
• Project Planning & Scope Management: Defined project scope, goals, and objectives, leading the requirements gathering and
gap analysis that resulted in a 75% platform customization to meet unique institutional needs.
• Stakeholder & Vendor Management: Served as the primary project lead and central communication hub between university
stakeholders (KCST) and the software vendor (CampusNext), ensuring strategic alignment and managing expectations across all
levels.
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• Project Execution & Team Leadership: Led on-site and remote development teams through the entire SDLC, managing project
timelines, assigning tasks, and mitigating risks to ensure the quality delivery of faculty and student portals.
• Enterprise Integration: Architected the project plan for the critical integration between the new SIS and the existing Oracle
Finance modules, creating a roadmap to establish unified financial and academic data workflows.
• Change Management & Project Closure: Orchestrated the change management and user adoption strategy to align faculty with
new system processes. Established a Continuous Improvement Framework for post-launch governance, ensuring the system's
long-term success.

• Digital Transformation & Strategic Leadership: Spearhead digital transformation initiatives by formulating and executing a cohesive technology strategy that aligns with overall business goals. This includes leading the design and implementation of robust, cloud-native technical architecture (leveraging Kubernetes and Azure) that increased application scalability by 25% while enhancing performance and security.
• Team Management & Development: Build and mentor a high-performing, cross-functional technology team across software development, DevOps, and IT operations. Establish agile practices, CI/CD processes, and continuous learning initiatives to drive innovation and operational excellence.
• Technology Operations & Infrastructure Management: Oversee the continuous delivery of technical services by managing IT systems, network infrastructure, and data security protocols. Ensure adherence to industry best practices and compliance standards, while maintaining high system uptime and data integrity through effective SLAs and disaster recovery plans.
• Innovation & Research: Drive the integration of emerging technologies and research-based innovations into the product roadmap. Lead initiatives to optimize the platform’s technical foundations and explore new opportunities for automation and AI-driven enhancements.
• Risk Management & Compliance: Develop and enforce comprehensive risk management processes, including robust disaster recovery and business continuity strategies, to protect critical digital assets and ensure operational resiliency.
• Stakeholder Engagement & Budget Management: Collaborate closely with senior leadership and key stakeholders (including marketing, revenue, and customer operations) to align technology solutions with market demands. Manage annual and quarterly technology budgets, vendor relationships, and resource allocations to maximize ROI and support strategic growth.

• Spearheaded the development of cloud-native applications using Kubernetes and Azure, resulting in a 25% increase in application scalability and performance.
• Designed and implemented API governance strategies, improving API integration efficiency by 30%.
• Led AI-driven application modernization projects, reducing legacy system dependencies by 40%.
• Collaborated with ISVs to deliver SaaS-based solutions, enhancing customer experience and driving a 20% increase in revenue.
• Led the development and execution of data-driven product strategies for AI/ML and analytics solutions, aligning with market trends and customer demands.
• Designed and implemented product roadmaps with clear OKRs, focusing on data ingestion, pipeline development, and visualization to address customer pain points.
• Spearheaded data governance and AI/ML project delivery, ensuring alignment with business objectives and stakeholder expectations.
• Spearheaded market research and competitor analysis to identify emerging trends in cloud, cybersecurity, and ICT, ensuring competitive advantage through innovative product offerings.
• Established and nurtured strong relationships with cloud, cybersecurity, and ICT channel partners, resulting in an increase in channel revenue and improved market reach.
• Developed and implemented channel management programs, including partner training, co-marketing initiatives, and performance incentives, driving growth in partner engagement.
• Managed the entire product lifecycle from ideation to launch and post-launch support, ensuring on-time and on-budget delivery of cloud, cybersecurity, and ICT solutions.
• Monitored and analyzed key performance indicators (KPIs) such as user adoption, customer satisfaction, and revenue growth, making data-driven decisions for continuous product improvement.

• Leading cross-functional teams to deliver complex technology projects, from conceptualization initiation to delivery, while adhering to industry best practices and ensuring cost-effective manners and project timelines.
• Developing and executing technology strategies that align with business objectives, driving innovation and optimizing operations.
• Demonstrating strong technical knowledge in infrastructure solutions, cloud computing (AWS, GCP, Azure and Oracle), and network security to ensure reliable and secure IT architectures.
• Working closely with stakeholders to gather and define detailed business requirements for data archiving initiatives, ensuring compliance with industry standards and data governance practices.
• Utilizing a diverse range of technologies, both proprietary and open-source, to provide flexible and cost-effective solutions.
• Planning user testing, feedback sessions, and regularly reviewing product key results to drive continuous improvement.
• Building robust and scalable data-driven / domain-driven solutions using various tech-stack and frameworks such as (Python, Java, C#, JavaScript, etc.).
• Spearheading the end-to-end design and implementation of automation systems, focusing on (Oracle Fusion, Microsoft Dynamics, Software AG Webmethods and IBM BAW) platforms, Overseeing the integration of automation systems with existing infrastructure and applications to ensure seamless functionality.
• Engaging domains with their business workflows, leveraging expertise in Microsoft O365, PowerApps, and Google Workspace to drive efficiency and productivity.
• Ensuring compliance with policies and procedures, contributing to professional practices, and enhancing commitment to service level agreements (SLAs).
• Applying best practices in agile design, SDLC and delivery (CI/CD) environments, ensuring high-available (HA) applications provisioning.
• Overseeing employees, recruiting, training, developing, and disciplining to ensure high service delivery and contributing to talent development.
• Tracking investments, overseeing funding and chargeback policies, and evaluating project milestones and risks for successful project benefit realization.
• Supporting IT project managers with coaching and guidance, controlling the delivery of the IT portfolio of initiatives and investments, and reporting progress.
• Ensuring business continuity by designing and implementing robust backup, recovery, replication, and disaster recovery plans for various data sources such as (Microsoft SQL Server, Oracle databases and IBM DB2).
• Improving operational efficiency by automating tasks related to data pipelines through (Python, PowerShell and PL/SQL).
• Administering Data Centers (DCs) and overseeing database operations for various platforms such as (Microsoft SQL Server, IBM DB2, and Oracle) ensuring smooth functioning, optimal performance, and high availability.
• Installing, configuring, and customizing new releases and versions of database management systems (DBMS) to leverage the latest features and enhancements.
• Providing expert support for data replication processes between source and target databases, troubleshooting issues and ensuring data consistency.

• Leading end-to-end initiatives of various scales, leading cross-functional teams of (Developers, UI/UX, DevOps, ITOps and QA) in phases of (Product-Design, UI/UX, Development, Testing, Deployment and Delivery), ensuring accurate implementation of product requirements through a successful SDLC and CI/CD.
• Defining and measuring product success metrics to optimize performance, confirming High-Availability (HA) B2B product.
• Managing the day-to-day operations of the IT cross-functional departments, including (COO, IS, Remote-Teams, Customer-Success-Management (CSM), Customer-Support (CS) and Business-Development (BDM)) ensuring the availability and timely resolution of live issues and gathering live feedback from clients.
• Managing IT budgets, contracts, and vendor relationships
• Developing and implementing IT policies and procedures to ensure industry compliance.
• Developing and managing product roadmaps and feature backlogs.
• Working closely with the development team to ensure accurate implementation of product requirements.
• Building data-centric features and functionalities within the SaaS B2B solution ecosystem, such as data analytics dashboards, reporting tools, and data visualization components using (Power BI, Excel, Tableau, etc.).
• Integrating data sources and APIs to gather and consolidate relevant data for analysis and reporting purposes.
• Overseeing the entire data lifecycle, including data ingestion, cleansing, transformation, and storage, to ensure data quality and accuracy.
• Designing and implementing microservices and data architectures for large-scale B2B applications using SQL (MariaDB) and NoSQL (MongoDB and Redis), utilizing each for the best for cashing, storing and logging data channels.
• Conducting thorough analysis of data to identify trends, patterns, and insights that can be leveraged to improve the SaaS B2B solution ecosystem.
• Continuously monitoring and optimizing data processing pipelines and workflows to improve performance, scalability, and efficiency.
• Implementing robust data security measures and ensuring compliance with relevant data protection regulations such as PCI-DSS.
• Confirming a robust ecosystem by designing and implementing High-Available (HA) landscape, satisfying essential solution components/services such as (logging-stack, cashing, identity management, reporting and analytics, etc.) driving a valuable user experience to merchants, using (AWS services, ELK, DigitalOcean, Cloudflare, etc.). This clustered environment is scaled, replicated and operated into (Production, Staging and Testing).
• Harnessing cloud-based services such as (data management platforms (Databricks)) to create and manage data lakes for streamlined data storage and processing, and backup-as-a-service (Acronis) ensuring business-continuity-management (BCM).
• Managing Pipedrive (CRM) and sales leads by analyzing collected data to find clients’ insights.
• Integrating payment solutions with various e-commerce platforms, such as Magento, Shopify, and WooCommerce.
• Fostering a data-driven / domain-driven culture and driving results through the effective implementation of KPI and OKR strategies.

• Leading the implementation of the Paperless Office (POS) project, improving the document management process and streamlining collaboration.
• Managing the internal Correspondence Management System (CMS), enhancing content management capabilities and facilitating efficient document workflows.
• Designing and implementing an efficient ETL workflows for faster data movement and processing times.
• Developing a High-Available (HA) enterprise content management system (ECM) using OpenText, optimizing content management processes.
• Integrating various systems, including SAP, .NET and Oracle, with OpenText to enhance cross-platform functionality and data accessibility.
• Managing a stable and scalable SAP Hana database, ensuring a reliable data platform availability.
• Providing reporting and analysis services using SAP BusinessObjects (BO/BW), facilitating informed decision-making based on data insights.
• Designing and developing domain-specific business workflows using BPMN, improving operational efficiency.
• Migrating legacy systems to SAP and ECM as part of the digital transformation initiative, ensuring seamless integration and data migration.
• Integrating various systems, including SAP, .NET, and Oracle, with OpenText to enhance cross-platform functionality and data accessibility

• Maintaining clear communication with the client ensuring regular and transparent communication.
• Analyzing and addressing problems critically by utilizing my critical thinking skills to identify and analyze challenges, weighing their advantages and disadvantages to determine the most effective solutions.
• Monitoring and auditing the IT infrastructure to ensure its smooth operation and security.
• Troubleshooting technical issues by addressing and resolving any technical issues that may arise, providing efficient troubleshooting and problem-solving expertise.
• Streamlining common installation and auditing processes through automation using (PowerShell), optimizing efficiency and accuracy.
• Providing 24/7 IT support round-the-clock to address any IT-related concerns and maintain the overall functionality of the IT landscape.

• Applying agile scrum methodology, best practices of Object-Oriented Programming (OOP), Object-Oriented Analysis, and Design (OOAD) Patterns to ensure project success.
• Leading cross-functional teams to make the best product decisions.
• Designing optimal solutions leveraging cloud computing, service-oriented architecture, and N-tier architecture.
• Selecting the most suitable development approach for solutions based on industry-standard frameworks (e.g., TOGAF, ITIL, SOA) frameworks.
• Providing technical consultation and fostering effective communication with stakeholders.
• Overseeing the initiation, planning, execution, and completion of solutions.
• Efficiently executing data-centric product shipments and driving impactful outcomes for the business and users.
• Defining and analyzing metrics to measure data-centric product success and health.
• Designing and implementing IT solutions to meet academic and administrative needs, including Learning Management Systems (LMS) and Learning Content Management Systems (LCMS) and university service portal.
• Driving secure data-centric infrastructure projects using technologies stacks such as (Microsoft .NET, SQL Server Enterprise, SharePoint, Oracle, AngularJS, etc.).
• Ensuring agility, flexibility, reliability, credibility, and scalability of solutions.
• Optimizing cost, power consumption, and resource utilization to achieve a positive return on investment (ROI) for solution initiatives.
• Managing project resources end-to-end, auditing, tracking, and monitoring Key Performance Indicators (KPIs).
• Transforming initial ideas into accountable deliverables by converting requirements into actionable artifacts.
• Leading a client-side feature team, proficient with storyboards, creating wireframes, 'grooming' product backlogs, writing user stories and acceptance criteria, Experience working with design teams to deliver top user experience (UX) and user interface (UI).
• Owning the backlog and collaborating with management, design, QA, and engineering squads to organize development cycles.
• Analyzing user insights, competitive landscape, and business requirements to create user stories and detailed acceptance criteria.
• Assisting in the successful implementation of enterprise data-centric applications, providing technical expertise and support on full-stack technologies.
• Developing the product roadmap and building consensus on prioritization, driving product execution.
• Reviewing internal processes to ensure smooth data-flow and optimal data-centric practices.
• Maintaining and managing solution components and elements within the data-centric ecosystem.
• Analyzing user insights, competitive landscape, and business need, Integrating Datawarehouse with reporting tools (Power BI, Excel and DAX) to enable self-service analytics and interactive data exploration.

• Transitioning from an IBM Mainframe platform to an N-tier architecture with data migration.
• Designing, implementing, and managing the organization's datacenter, Storage Area Network (SAN), and network landscape (LAN/WAN) using HP servers, Cisco switches, routers, and firewalls.
• Implementing Microsoft SQL Server Enterprise, .NET, Exchange, Server 2000/2002, Active Directory, DNS, file server, and collaborating with vendors such as Microsoft Egypt, Cisco, and HP.
• Setting the organization's data architecture, including data models, databases, and Datawarehouse, and working closely with stakeholders and technical teams to meet data requirements and ensure data integrity and security.
• Developing and maintaining metadata design, definitions, and governance policies and procedures for consistent and accurate data management.
• Aligning the e-government strategy with the Ministry of Finance's overall direction.
• Successfully delivering projects such as the fully-distributed Tax Stamping System (TSS) developed by (.NET and Microsoft SQL Enterprise).
• Generating Taxation income reports, managing client databases, and internal workflows.
• Designing and implementing complex ETL (Extract, Transform, Load) processes using SQL Server 2000 (OLAP). This includes extracting data from various source systems, transforming and cleansing the data, and loading it into the Tax Datawarehouse (TDW).