Total Years of Experience: 20 Years, 3 Months
February 2017
To Present
IT Director
at FLOW Progressive Logistic
Location :
Saudi Arabia - Jeddah
I am responsible for the management, strategy and execution of IT infrastructure for an organization.
October 2015
To January 2017
GM IT
at Hanco Rent A Car
Location :
Saudi Arabia - Jeddah
Planned and directed activities and operations of the IT department; also administered IT budget, staff and physical facilities of the department.
Managing all IT operations to meet employee requirements as well as support and maintenance of existing applications, and development of new technical solutions.
Providing technical support and direction to teams and team leaders. Acquiring resources necessary to accomplish work on time.
Developed information technology strategy in support of company’s mission and core objectives.
Prepared annual business plan and operating budget for department and monitored implementation to meet financial targets.
* Negotiated service level agreements with service providers and monitored service delivery to fulfil agreed targets and standards.
* Accountable for management, mentoring and career development of all IT staff.
* Discussed system requirements, specifications, costs and timelines.
* Developed and maintained a disaster recovery plan.
* Directed preparation and implementation of policies, procedures and standards related to information systems.
* Researched and evaluated new technologies and ensured technology is accessible and equipped with current hardware and software.
* Participated in staff meetings and attended workshops on information technology issues.
Managing all IT operations to meet employee requirements as well as support and maintenance of existing applications, and development of new technical solutions.
Providing technical support and direction to teams and team leaders. Acquiring resources necessary to accomplish work on time.
Developed information technology strategy in support of company’s mission and core objectives.
Prepared annual business plan and operating budget for department and monitored implementation to meet financial targets.
* Negotiated service level agreements with service providers and monitored service delivery to fulfil agreed targets and standards.
* Accountable for management, mentoring and career development of all IT staff.
* Discussed system requirements, specifications, costs and timelines.
* Developed and maintained a disaster recovery plan.
* Directed preparation and implementation of policies, procedures and standards related to information systems.
* Researched and evaluated new technologies and ensured technology is accessible and equipped with current hardware and software.
* Participated in staff meetings and attended workshops on information technology issues.
June 2015
To October 2015
IT Director – PMO & Delivery
at Mohamed Yousef Naghi Group
Location :
Saudi Arabia - Jeddah
* Assist and advise leaders, managers, and teams to the best use of project management disciplines and approaches within a fast-paced, high tech environment
* Act as a reference point for PMO queries and information and an advocate for best practices in project management
* Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
* Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
* Provide assistance to maintain and update the project management framework and discipline necessary to support a PMO
* Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training
* Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
* Assist with establishing PMO stakeholder management plan and implementation of the communication framework
* Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
* Develop and maintain a basic understanding of customer policies and procedures as relevant to processes
* Act as a reference point for PMO queries and information and an advocate for best practices in project management
* Maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
* Track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
* Provide assistance to maintain and update the project management framework and discipline necessary to support a PMO
* Develop positive relationships with managers and staff to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training
* Assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges
* Assist with establishing PMO stakeholder management plan and implementation of the communication framework
* Share lessons learned and best practices across programs, building relationships with stakeholders and brokering relationships at all levels
* Develop and maintain a basic understanding of customer policies and procedures as relevant to processes
January 2014
To June 2015
Business Solutions Manager
at Key Rent A Car Group
Location :
Saudi Arabia - Jeddah
Responsible for overall planning, organizing, and execution for all business solutions for the Key Group (Key, Awfar, Jaziil, Easy Lease). This includes directing all IT operations to meet employee requirements as well as the support and maintenance of existing applications, and development of new technical solutions.
• Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Monitors and troubleshoots performance and schedule issues for two managers and 4 staff.
• Provides technical support, and direction to teams and team leaders. Acquires resources necessary to accomplish work on time.
• Provide leadership, vision, and management to all team members.
• Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.
• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for Business Solution department.
• Assist in recruiting, hiring, and providing appropriate training.
• Serve on planning and policy-making committees.
• Oversee the development, design, and implementation of new applications and changes to existing systems and software packages.
• Oversees performance of individual team members and team as a whole. Identifies and addresses staff training and development needs.
• Ensure the continual functioning of mission critical operations.
• Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Monitors and troubleshoots performance and schedule issues for two managers and 4 staff.
• Provides technical support, and direction to teams and team leaders. Acquires resources necessary to accomplish work on time.
• Provide leadership, vision, and management to all team members.
• Hold departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff.
• Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for Business Solution department.
• Assist in recruiting, hiring, and providing appropriate training.
• Serve on planning and policy-making committees.
• Oversee the development, design, and implementation of new applications and changes to existing systems and software packages.
• Oversees performance of individual team members and team as a whole. Identifies and addresses staff training and development needs.
• Ensure the continual functioning of mission critical operations.
May 2011
To January 2014
Head Of I.T.
at Key Rent A Car
Location :
Saudi Arabia - Jeddah
To plan, direct, manage and oversee the activities and operations of the IT Department; administer the IT budget, staff and physical facilities of the department.
• Plan, organize, direct, control and evaluate the operations of information systems.
• Develop Information Technology strategy in support of the company’s mission and core objectives.
• Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met.
• Negotiate service level agreements with service providers and monitor service delivery to ensure the agreed targets and standards are met.
• Accountable for the management, mentoring and career development of all IT staff.
• Meet with managers to discuss system requirements, specifications, costs and timelines
• To develop and maintain a disaster recovery plan.
• Direct the preparation and implementation of policies, procedures and standards relating to information systems.
• Responsible for researching and evaluating new technologies and ensure technology is accessible and equipped with current hardware and software.
• Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues.
• Direct, control and motivate the staff of the Information Technology department.
• Plan, organize, direct, control and evaluate the operations of information systems.
• Develop Information Technology strategy in support of the company’s mission and core objectives.
• Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met.
• Negotiate service level agreements with service providers and monitor service delivery to ensure the agreed targets and standards are met.
• Accountable for the management, mentoring and career development of all IT staff.
• Meet with managers to discuss system requirements, specifications, costs and timelines
• To develop and maintain a disaster recovery plan.
• Direct the preparation and implementation of policies, procedures and standards relating to information systems.
• Responsible for researching and evaluating new technologies and ensure technology is accessible and equipped with current hardware and software.
• Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues.
• Direct, control and motivate the staff of the Information Technology department.
July 2009
To May 2011
Software Application Manager
at Key Rent A Car
Location :
Saudi Arabia - Jeddah
Working as Software Application Manager for the car rental system.
• Involved in the support, maintenance and development of car rental system.
• Carrying out design, construction, review and defect analysis activities.
• Responsible for database design and development and Application Tuning.
• Defining and generating screen formats and report designs.
• Providing suitably tested fixes to defects within the sanctioned delivery process.
• Developing in accordance with policies regarding secure coding & standards.
• Develop software in accordance with agreed design with consideration for usability, software quality and future maintenance.
• Involved in the support, maintenance and development of car rental system.
• Carrying out design, construction, review and defect analysis activities.
• Responsible for database design and development and Application Tuning.
• Defining and generating screen formats and report designs.
• Providing suitably tested fixes to defects within the sanctioned delivery process.
• Developing in accordance with policies regarding secure coding & standards.
• Develop software in accordance with agreed design with consideration for usability, software quality and future maintenance.
December 2003
To July 2009
Senior Software Engineer
at Balsam Health Care
Location :
Saudi Arabia - Jeddah
Working as Team Leader in Enhancing and build new modules in Oasis HMIS and Car rental system. Also in Enhancing and refactoring of medical modules in Oasis HMIS Business Solution as Admission, Laboratory, Pharmacy, Outpatient Clinics models, cardiac surgery and support other modules. Integrate Oasis with other system in radiology and laboratory Modules.
• Enhancing and refactoring of medical modules in Oasis HMIS Business Solution as Admission, Laboratory, Pharmacy, Outpatient Clinics models, cardiac surgery and support other modules.
• Integrate Oasis with other system in radiology and laboratory Modules.
• Enhancing and build new modules in Car rental program like lease rental module, VIP module, and supports other modules like car rental module, account receivable module and asset module.
• Meeting clients face to face and on site to ascertain requirements.
• I was responsible for installation and configuration of Oracle Application Server 10gR2
• Enhancing and refactoring of medical modules in Oasis HMIS Business Solution as Admission, Laboratory, Pharmacy, Outpatient Clinics models, cardiac surgery and support other modules.
• Integrate Oasis with other system in radiology and laboratory Modules.
• Enhancing and build new modules in Car rental program like lease rental module, VIP module, and supports other modules like car rental module, account receivable module and asset module.
• Meeting clients face to face and on site to ascertain requirements.
• I was responsible for installation and configuration of Oracle Application Server 10gR2
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