Ahmed HassanFadel, Cashier

Ahmed HassanFadel

Cashier

Awlad Ragab

Location
Egypt - Cairo - Helwan
Education
Bachelor's degree, اللغة العبرية
Experience
2 years, 1 Months

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Work Experience

Total years of experience :2 years, 1 Months

Cashier at Awlad Ragab
  • Egypt - Cairo
  • September 2020 to April 2021

Reviewed final works to spot and correct errors in punctuation.
Operated cash register for cash. check and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items .
and join reward programs
Answered questions about store policies and addressed customer concerns Worked closely with shift manager to solve problems and handle customer concerns.

Waiter at Casper & Gambini
  • Egypt - Cairo
  • March 2019 to October 2019

Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues. develop potential solutions and maintain high-quality service.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Customer Service Agent at Raya Contact Center
  • Egypt - Cairo
  • June 2017 to February 2018

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Educated customers on company systems, from completion and access to services.
Deliver the service in a good way, also how to answer custom inquiries in a suitable way.

Education

Bachelor's degree, اللغة العبرية
  • at جامعة عين شمس
  • August 2020

Specialties & Skills

Translation
Computer Skills
Team Leadership
Teamwork
Communication Skills
Excellent communication skills
Basic Math Functions
Answering Customer Questions
Computer Proficiency
Grammatical Skills

Languages

Arabic
Native Speaker
English
Intermediate
Hebrew
Intermediate

Training and Certifications

Hebrew Course (Training)
Training Institute:
MODLI
Date Attended:
January 2017
Duration:
288 hours