أحمد هجلس

• Own the delivery of the enterprise applications portfolio across SAP S/4HANA, enterprise
interfaces/integrations, SAP Analytics Cloud (SAC), custom web applications, and Magento e
commerce, covering the full solution lifecycle for core business and digital platforms.
• Drive the SAC analytics and planning roadmap, partnering with business stakeholders to define
KPIs, data models, dashboards, planning capabilities, and self-service analytics that improve
performance visibility and enable faster, data-driven decision-making.
• Oversee the Magento e-commerce platform end to end, including roadmap, performance,
platform stability, security, and integration with SAP.
• Lead complex cross-functional program portfolios, with accountability for roadmap, investment
decisions, resourcing, vendor performance, and delivery outcomes against agreed KPIs and SLAs.
• Lead a high-performing, multidisciplinary 16-person team, including direct reports and contractors,
across applications, integration, analytics, and digital platforms, strengthening delivery capability,
governance, and talent development.
• Establish strong enterprise governance across quality, security, compliance, testing and access to
maintain resilient, controlled, and audit-ready platforms aligned with enterprise IT standards.

• Leading enterprise migration of 7 disconnected systems (Oracle WMS/TMS, HubSpot, Dynamics
CRM, Excel databases) into unified Microsoft Fabric platform—managing architecture design,
integration approach, data quality frameworks, and go-live strategy
• Built data governance program from scratch: wrote policies for data ownership, access controls,
and usage standards; implemented RACI framework, naming conventions, and approval workflows
across all departments
• Established data quality program achieving 92%+ accuracy SLA through automated audit
processes and reconciliation checks; overhauled master data management (MDM) for customer,
product, and vendor records to fix gaps and prevent future data degradation
• Manage BI team delivering 15+ Power BI dashboards across logistics, operations, and commercial
functions—gather requirements, prioritize development, review dashboards, conduct UAT with
stakeholders, and coach team on DAX, data modeling, and visualization best practices
• Define and standardize KPIs and metric logic across departments; implement semantic models and
single source of truth in Power BI/Fabric to ensure consistent reporting company-wide
• Run analytics including A/B tests, forecasts, and trend analyses to guide operational and
commercial decisions; translate insights into actionable recommendations for leadership

• Established Bloom Marketplace, including strategy, design, development,
infrastructure, payments integration, and logistics/ last-mile delivery.
• Established E-Store platform Stores.sa (target audience: entry level sellers) to allow
business owners to create their stores with one click, with complete integration with
payments and logistics through agreements.
• Established Inventory management and POS system (target audience: Brick and
mortar) and integrated it with Stores.sa e-store with one click.
• Developed and managed a short-term and long-term strategic business plan.
Identifying key customer segments and user journeys, conducting audit of gaps and
opportunities, and create a list of priorities to drive additional revenue and deliver on
KPIs.
• Defining and implementing online marketing strategies working with the web and
social teams (e.g., email, affiliate, loyalty & retention programs, re-targeting, product
promotion & launches, events, SEO, SEM).
• Managing quality assurance program, including on-site evaluations, internal audits
and customer surveys.
• Analyzing data and insights to determine forecasting and consumer trends.
• Driving actionable consumer insights (through web analytics and competitive
landscape benchmarking) to improve traffic acquisition, user experience UX, and
platform capabilities.

• Led Fixed assets count project with conducted in 1 1 different countries with team
consists of ~ 40 multi nationalities employees, including the project documentations
and training of count teams in addition to test and verify technology used to conduct
the count. Reporting is being done to president, VPs and country heads.
• Led Item master governance project and improved processes for managing item
information across all channels including data, authorization matrices, approval
workflow and process enhancements, KPI identifications and audit.
• Led Alkhorayef data cleansing project in which objected to improve data quality
and accuracy across all departments. Analyzing best practices in the industry, I have
set standards, policies & procedures, in addition to periodic audit checks.
• Led the implementation of MRP project in which removed all manual planning work
and excel sheets and move this into automated process based on the up-to-date
info within the system, which reduce the planning time from 5 days up to 1.25 days
and reduced human error margin by 90 %.
• Played a kay part within the implementation of Oracle Fusion system by architecting
all the linkages in between different data points and processes, and give the
technical guidance to business owner to decide on best migration strategy from on
promises system to cloud.
• Developed an automated process to update data sources and lakes to automate
all insights, analytics, and dashboards within Alkhorayef.
• Analyzed and developed multiple low code RPA processes which aim to automate:
Employees Folder creation and Documents grouping and sorting in both Shared
folder and Oracle - Autom Update of Oracle system using Excel as source - web
scraping information of public government websites to get updated opportunities
and add them to APC Catalog.
• Developed business intelligence dashboards using Power BI and Power Automate to
visualize and prepare insights from ~ 30 different reports lead into time saving ~85%
compared to old process.
• Led the APC Standardization project which aimed to standardize the naming,
descriptions, categorizations of all parts within Alkhorayef.
• Main vocal point between IT and Business units and responsible to identify needs and
enhancements to Oracle process flows.

• Analyzed the clients business requirements and processes through document
analysis, interviews, workshops, and a workflow analysis.
• Designed and supervised the implementation of new B2B/B2C e-commerce
solutions, including logistics and payment integrations.
• Provided technical expertise to cross-functional teams and stakeholders to ensure a
mutual understanding of processes and applications and ensure compliance with
SAP standards and methodology.
• Developed and implemented testing plans and UAT scripts to cover all aspects and
confirm the implementation of new systems.
• Provided troubleshooting, problem analysis, debugging, and resolution of assigned
system issues.
• Managed Fiori/ UI5 projects, including requirements gathering, blueprint preparation,
UAT, and Go Live activities.

• Managed all day-to-day and long-term business operations, which include vendor
management, export/import activities, all sales and service work, all financial
transactions, invoicing, purchasing, shipping and receiving, and government
regulatory compliance.
• Increased sales by ensuring targeting potential customer satisfaction and prompt
problem resolution.
• Implemented inventory management controls of stock and forecasting demand
using data analytics methods and streamlining operation procedures enhancing
company profits.
• Sourced efficient suppliers and maintaining good working relationships, good
record keeping skills, in line with maintaining efficiency within the business and for
taxation purposes.
• Leveraged social media websites such as Instagram and Facebook to promote
services and gauge customer needs and preferences.

- Planning and managing resources, and time with respective to project duration and deliverable priorities.
- Working with clients to determine project definition and business requirements.
- Helps clients strategically integrate effective HR processes, programs and practices into their daily operations
-Providing leadership to project teams members and clients.
-Reporting to both managements from organization and clients sides.
- Collecting requirements in both technical and functional side from customer side focusing on HR side.
-Developing work plans and coordinating the activities of the team members.
- Ability to Analyse, design, configure and test HR developments in both standards and customized methods.
- Design, develop and lead workshops across the lifecycle from requirement gathering through to confirmation of final solutions.
- Analyzing requirements and perform functional configuration or provide functional specifications to technical teams as applicable
- Design, develop and deliver end user training.
- Maintain up to date documentation of implemented solutions.
- Designing, implanting and supporting technical objects such as reports, ALVs, webdynpro, BDC, Module pools.
- Provide technical direction and recommendations to team members and management and ensure compliance to SAP standards and methodology
- Ensure business practices are in accordance with human resource policies and labor laws.
- Perform internal reviews and audit of current systems and policies.
- Very good knowledge of Saudi Labor Law policies and procedures.
- Very good knowledge of payroll, compensation, time management, recruitments for both Saudi and expats.

Worked as Business analyst responsible of analyzing of existing systems and recommend enhancements solutions from development side.
- Designing, implementing, testing, and supporting objects created and developed based on customer requirements.
- Specialized in ABAP, Webdynpro, Smartforms, BDC, RFC, IDocs, Module pools, OO ABAP, Enhancements, Data structures.
- Managing projects from resource and deliverables sides.
- Managing customer requirements and expectations