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Ahmed Hiasat, head of sales

Ahmed Hiasat

head of sales·Linkia

Qatar

Master's degree, Business Administration

Work experience

Total years of experience: 9 years, 9 months

head of sales

October 2024 - June 2025

Linkia

Doha, Qatar

October 2024 - June 2025

Lead and manage the sales team to achieve company revenue goals and targets.
Develop and implement effective sales strategies to drive business growth.
Build and maintain strong relationships with key clients and stakeholders.
Analyze sales performance data and market trends to optimize sales processes.
Collaborate with marketing and product teams to align sales efforts with business objectives.
Company industry:
IT Services
Job role:
Marketing and PR

Business Development Manager

October 2023 - September 2024

ExpoTale Events & Production

Doha, Qatar

October 2023 - September 2024

Company industry:
Events Management
Job role:
Management

Business Development Executive

May 2023 - September 2023

Three Lines Shipping & Logistics

Doha, Qatar

May 2023 - September 2023

- Building business by identifying and selling
prospects.
- Maintaining relationships with clients.
- Identifying business opportunities by evaluating
their position in the industry.
- Obtaining approvals from Ministries.
- Preparing quotations and pricing to our clients.
- Handling Air, Sea and land freights from beginning
to end.
- Collecting payment from our clients.
Company industry:
Distribution, Supply Chain & Logistics
Job role:
Logistics and Transportation

CRM Specialist

January 2023 - April 2023

Ministry of Municipality

Doha, Qatar

January 2023 - April 2023

- Handling customer complaints.
- Handling in-bound, out-bound calls.
- Creating, updating client profiles and services.

- Raising tickets, requests and follow up on it.
Company industry:
Business Support Services
Job role:
Customer Service and Call Center

customer service representative

January 2021 - January 2023

Qatar rail

Doha, Qatar

January 2021 - January 2023

- Handling customer complaints.
- Handling in-bound, out-bound calls.
- Directing customers to our Metro, Bus, Metrolink
services.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Logistics and Transportation

Sales Executive

August 2021 - December 2021

Vodafone - Qatar

Doha, Qatar

August 2021 - December 2021

- Building business by identifying and selling
prospects.
- Maintaining relationships with clients.
- Identifying business opportunities by evaluating
their position in the industry.
- After sales follow up.
- Updating clients about our offers and services.
Company industry:
Telecommunications
Job role:
Sales

Front Office Supervisor

April 2021 - August 2021

Hilton

Qatar

April 2021 - August 2021

- Training and supervising front desk team.
- Handling guests complaints.
- Report to the upper management.
- Providing excellent customer service.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Desk Supervisor

November 2019 - March 2021

Marriott international

Amman, Jordan

November 2019 - March 2021

- Welcoming guests in a friendly and warm manner.
- Ascertains their purchasing needs.
- Assist guests in an efficient manner with
appropriate follow-up as necessary.
- Acted Supervisor
- Covered night manager
- Preparing daily reports such as: Financial reports.
- Managing all departments.
- Balance cash, credit payments.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Front Desk Agent

September 2017 - August 2019

Amman Rotana hotel

Amman, Jordan

September 2017 - August 2019

- Welcoming guests in a friendly and warm manner.
- Ascertains their purchasing needs.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservation Agent

September 2014 - September 2016

Qatar airways

Doha, Qatar

September 2014 - September 2016

- Handling customers inquiries.
- Making new and change their flight bookings.
Company industry:
Airlines
Job role:
Customer Service and Call Center

Business Center Agent

October 2014 - May 2015

IHG Intercontinental Group

Amman, Jordan

October 2014 - May 2015

- Handling in-bound, out-bound calls.
- Operating telephone equipment.
- Handling administrative tasks.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Lincoln University Of Business And Management

May 2026

May 2026

Master's degree, Business Administration

Qatar

Petra University

July 2025

July 2025

Bachelor's degree, E- Business

Jordan

GPA (point): 3.2 out of 4

GPA (point): 3.2 out of 4

- Process that a business organization conducts over a computer-mediated network. - Processes include production, customer, and internal- or management-focused business processes. -

Manipal University

August 2024

August 2024

Bachelor's degree, Business Administration

Qatar

GPA (point): 3.5 out of 4

GPA (point): 3.5 out of 4

- Managing an organization's resources, time and people. - Professionals work to ensure that businesses and organizations are run effectively. - Efficiently and profitably.

Skills

Leadership
Expert
Leadership
Expert
Computer Skills
Expert
Computer Skills
Expert
Self management
Expert
Self management
Expert
Time Management
Expert
Time Management
Expert
Multitasking
Expert
Multitasking
Expert
negotiation
Expert
negotiation
Expert
problem solving
Expert
problem solving
Expert
operation
Expert
operation
Expert
marketing communications
Expert
marketing communications
Expert
marketing strategy
Expert
marketing strategy
Expert
CRM Software
Expert
CRM Software
Expert
Amadeus system
Expert
Amadeus system
Expert
Microsoft office
Intermediate
Microsoft office
Intermediate
team work
Expert
team work
Expert
materials
Intermediate
materials
Intermediate
key account management
Intermediate
key account management
Intermediate
market research
Expert
market research
Expert
digital marketing
Expert
digital marketing
Expert
sales coordination
Intermediate
sales coordination
Intermediate
marketing
Intermediate
marketing
Intermediate
Management
Intermediate
Management
Intermediate
Communications
Expert
Communications
Expert
Customer Service
Expert
Customer Service
Expert
Business Development
Expert
Business Development
Expert
Sales
Expert
Sales
Expert
Project Management
Expert
Project Management
Expert
Team Management
Expert
Team Management
Expert

Languages

Arabic

Native Speaker

English

Expert

Training and Certifications

Certifications
PMP Project Management Professional
Jan 2023
Financial Budgeting Foundations.
Dec 2021
Project Management Foundations.
Dec 2021
social Media marketing
Dec 2021
financial Accounting Foundations
Dec 2021
Training
Amadeus System.
Qatar Airways
Oct 2015
CRM Software.
Ministry of Municipality
Jan 2023

Hobbies and interests

Writing
Tennis
Reading

I Write my own stories and poems.