IT/Cybersecurity Solutions Manager
Franco Pinto Smart Solution LLC
مجموع سنوات الخبرة :10 years, 4 أشهر
• Carry out IT, Cybersecurity & Network Solutions for Corporate Banking Clients
• Support Sales & Marketing teams to provide guidance and knowledge regarding the Portfolio of the Cybersecurity products & manage & provide Consultancy to client
• Managing all Next-Generation firewall & UTMs (i.e., Fortigate, Palo Alto, Juniper SRX, Checkpoint, Gate Protect, Storm Shield, Cisco ASA, F5 LB ..etc.), Network Security, Endpoint security AV & EDR (i.e. ESET, Kaspersky), SIEM to monitor traffic behavior (i.e. FortiSIEM, SPLUNK, ArcSight), WAF to monitor the web traffic behavior and daily review the Overall Security Report and engage the concerned Top Management by the situation in the organization.
• Managing Oracle Cloud Security & applying the needed security measures and placing the appropriate controls & procedures to secure Tenancies, Compartments, VCNs, Compute Instances, Resources & Object Storages using IAM Policies, NSGs, SLs, FW, WAF, LBs, Patch & OS Mgt, Bastion, Cloud Guard, Data Safe, etc.
• Fully understand the legal requirements on IT governance and security, and implementing Physical, Technical & Administrative Security Controls.
• Evaluating risks and develops security standards, procedures, and controls to manage risks. Improves security positioning through process improvement, policy, automation, and the continuous evolution of capabilities.
• Assisting in forensic analysis and digital evidence collection to support investigations and legal proceedings.
• Implementing Cloud Security configurations using Vault, Cloud Guard, Security Advisor, SolarWinds HCO, Bastion, ..etc.
• Conducting Information systems auditing, monitoring, controlling, infrastructure assessment process underlying with PCI DSS, ISO 27001, NIST CIF, etc.
• Developing and implementing enterprise governance, risk, and compliance strategy and solutions
• Lead, plan, coordinate, and supervise all activities related to the design, development, and implementation of different organizational information systems and software applications.
• Work with the security team to perform tests and uncover network vulnerabilities
• Develop company-wide best practices for IT security
• Manage different IT vendors to ensure that services meet business needs.
• Recruit, lead and develop the team of professionals, provide ongoing coaching and mentoring to maximize their performance
• Creating a high-performing team by mentoring, coaching, and guiding team members on support procedures, best practices and job processes & monitoring performance using KPIs
• Develop and implement information security standards, guidelines, and procedures.
• Managing Firewalls, Routers, Switches, CUCM & Collaboration
• Managing IT infrastructure, innovate, monitor updates & trends on technology, plan ahead and develop contingency plans.
• Conduct counteractive protocols and report incidents and offer customized risk ratings for vulnerabilities based on company policies and maintain IT Cybersecurity solutions & workarounds documented.
• Implement Firewalls to prevent Cyber-attacks, and grant authorization to well-trained personnel and privileges to manage firewalls
• Support managers work with other management staff to determine and implement specific security needs and priorities of their processes.
• Develop infrastructure design and secure for business and IT initiatives, and provide subject matter expertise for strategy and standards development
• Responsible for managing the lifecycle of all the infrastructure software
• Respond to contract and general statement (Responsibility Matrix, RFP, RFI, RFQ…)
• Engaged with the customer’s Fault Management team in order to prevent problems that may occur in the future, and to find solution for the current problems.
• Ensure service delivery (including spare parts) to be delivered according to Service Level Agreement (SLA).
• Training subordinate and management staff
• Providing guidance for problems and questions while heading the Ops & maintenance sections.
• Participating in business meetings
• Provides technical assistance or manages a project for efficient and economical business
• Designs and constructs Work Breakdown Schedules (WBS) to support programs, proposals and engineering projects.
• Ensures a high degree of customer satisfaction by quality on-time performance and best return for their investment.
• Provides status to upper management of project and approaches on solution to problems of the project.
• Researches, locates and qualifies subcontractors and team mates to provide needed services.
• Conduct threat and risk analysis and analyze the business impact of new and existing systems and technologies to eliminate risk, performance, and capacity issues. They implement vulnerability assessments and configure audits of operating systems, web servers, and databases and detect patterns, insecure features, and malicious activities in the infrastructure.
• Develop custom systems for specialized Cybersecurity features and procedures for software systems, networks, data centers, and hardware.
• Analyze customer’s need and explore business opportunities
• Diagnose, troubleshoot, and resolve system issues and/or respond to outages
• Maintain reliability of security systems and networks by monitoring, running tests, and troubleshooting
• Test and perform upgrades and patches to installed operating systems and software
• Monitor backups and plans for installed systems
• Maintain familiarity of recovery plans for every critical function
• May install, configure, maintain, upgrade, and support systems, networks, and software
• May develop plans, schedules, and requirements for deployment of systems
• Prepare and conduct workshop, training, transfer knowledge session for customer
• Designing & Implementation for current operative systems within Infrastructure and external resources.
• Providing complete solutions regarding Infrastructure components.
• Responsible for designing and implementing improved process or operational policies.
• Assess client networks for vulnerabilities, and apply Cybersecurity threat assessment
• Determine security violations and inefficiencies by conducting periodic audits
• Collect data on current security measures for risk analysis, and write systems status reports regularly
• Monitor constantly for attacks and run appropriate defensive protocols if a breach occurs
• Conduct testing to identify vulnerabilities, and collaborate with cybersecurity team to update defensive protocols when necessary
• Configure antivirus systems, firewalls, data centers, and software updates with a security-first mindset
• Upgrade our network and infrastructure systems
• Install new HW, systems & SW for network infrastructure
• Plan for DR, manage backups & restore, and plan for operations.
• Perform research, testing, evaluation, and deployment of Cybersecurity technology and procedures.
• Develop firewalls to secure the network infrastructure.
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization;
• Upgrading data network equipment to the latest stable firmware releases;
• Configuring of routing and switching equipment;
• Configuring of hosted IP voice services;
• Remote support of on-site engineers and end users/customers during installation;
• Remote troubleshooting and fault finding if issues occur upon initial installation;
• Speaking with customers via email and phone for initial requirement capture.
• Positioned within the National Duty service.
• Identify, troubleshoot, and restore network, server, and client systems as outages occur or as needed on a daily basis.
• Installs new software releases and system upgrades, evaluates and installs patches and resolves software conflicts. Perform application loading, troubleshooting, tuning and technical support for hardware and software.
• Performs tests, experiments, implementations, and system support of components and capabilities.