IT Infrastructure Manager
Delta University For Science & Technology
Total years of experience :14 years, 11 Months
Ensured network, system and data availability and integrity through preventative
maintenance and upgrades.
Implemented company policies, technical procedures and standards for
preserving the integrity and security of data, reports and access.
Managed creative projects from concept to completion while managing outside
vendors.
Developed and prepared data center room include raised floor, ups, and
security systems .
Implemented infrastructure projects for 5 building and hotel, include passive
data network, CCTV, fire alarm, electronic gates, and time attendance
machines.
Designed and implemented campus network include core layer, distributed layer
, and access layer.
Implemented data center virtualization.
Developed disaster recovery plan.
Administering the whole IT infrastructure - switches, firewalls, routers, and server.
Troubleshooting hardware problems in regards to : all the server range, SAN boxes.
Troubleshooting and solving networking issues - TCP/IP, DNS, DHCP, Layer 2/3 network
device.
Configuring VLANs, VTP, Etherchannel.
- Network Design from Scratch, plan for Passive and Active Points
- Rebuild Company Network Infrastructure and MS windows server 2012 domain environment & install Policy’s and internet management, manage SQL server.
Technical support for Networks.
- Customer Service.
- Rapidly responding to the customer and assisting the customer with installation and basic questions.
- Also responsible of providing the customer with knowledge about ADSL service, escalating issues to second level support, following customer problems and achieving customer satisfaction, increasing businesses diversify and products.
- Receive and handling the complaints and providing technical support to the customers.
System Analyst, Developing Programming codes, Implementation
- Using (.Net Framework - C# - SQL - PL/sql - ORACLE (11g) )
- Member In Iris Recognition System using (Java - Oracle 11g -
Matlab )