Ahmed Ibrahim

Worked collaboratively with the CEO to develop and establish new departments that meet fluctuating business needs (Closed by support, Customer Satisfaction, Collection), while providing training for new employees and trainees in each department.
Worked closely with each team member weekly to further develop metrics, KPIs, and insight that provides performance improvement
Development of strategies to improve performance and quantify benefit for newly established departments
Analyzed new opportunities to determine potential success rate and profitability Implemented operational improvements based on time studies, activity tracking & analysis

Interact with clients and superiors, acting as the primary connection between the company and clients.
Participated in company business meetings to provide service information and coordinate work with other departments.
Answer inquiries for both sides and resolve any conflicts that arise quickly and effectively.
Conducted and presented of product/market sales presentations.
Managing projects from conception, pre-production through to completion.

Interact with clients and superiors, acting as the primary connection between the company and clients.
Participated in company business meetings to provide service information and coordinate work with other departments.
Answer inquiries for both sides and resolve any conflicts that arise quickly and effectively.
Conducted and presented of product/market sales presentations.
Managing projects from conception, pre-production through to completion.