Store Supervisor
Adidas emerging markets
مجموع سنوات الخبرة :15 years, 9 أشهر
LANDMARK GROUP
Shoe mart
Abu Dhabi UAE
Senior Sales exacutive
August 2012 up to present
Duties and Responsibilities:
➢ Men's section in charge.
➢ Provides excellent customer service in accordance to guidelines set by the company.
➢ A good visual merchandizer, responsible in changing the display window according to season.
➢ Executing inventories, barcoding and arrangement of goods in the selling area
➢ Awareness of the best -selling stock and its availability.
➢ Implementing of business strategy and activity
➢ Follow up stocks and ensures that the stocks are receive in good condition.
➢ Providing daily sales report, making day end process from the POS (point of sale) and send DSR through mail ensuring the accuracy of net sales, refunds, returns, till cash, and foreign currency are all tallied.
➢ Promotes products well so as the customer will come back again.
Love Seat Furniture
Cairo, Egypt
Asst. manager
December, 2011 up to August, 2012
Duties and Responsibilities:
➢ Making sure the shop floor runs smoothly
➢ Meet the store's monthly targets and make a plane strategy to help the team to achieve the targets.
➢ Helps customers by providing information; answering questions; obtaining merchandise requested; completing payment transactions; preparing merchandise for delivery.
➢ Ability to complete daily banking
➢ monitor employee performance and oversee sales and service processes.
➢ Receiving stocks and follow up orders with the workshop to deliver on time.
First Gulf Bank
Abu Dhabi, United Arab Emirates
Sales executive, Credit Card Department.
Septemper, 2010 up to October 2011.
Duties and Responsibilities:
➢ Get an appointments with customer and make outdoor visits to them.
➢ Selling bank product to the customer and this supports to get more customers to our bank.
➢ Getting more leads from my customers and that's supports me to have a great data
➢ Listing more companies to our bank data base to get more customers
➢ Follow up with customer and make sure that customer satisfied
➢ Collect customers document and check the original one according to bank policy.
➢ Supporting new team members and try to show them how to work in the field
Barclays Bank,
Cairo, Egypt
Sales Executive, Credit Card Department.
August, 2009 up to July, 2010.
Duties and Responsibilities: ➢ Get an appointments with customer and make outdoor visits to them.
➢ Selling bank product to the customer and this supports to get more customers to our bank.
➢ Getting more leads from my customers and that's supports me to have a great data
➢ Listing more companies to our bank data base to get more customers
➢ Follow up with customer and make sure that customer satisfied
➢ Collect customers document and check the original one according to bank policy.
➢ Supporting new team members and try to show them how to work in the field
The Egyptian Company For Mobile Services, Mobinil
Cairo, Egypt
Customer service representative,
July, 2008 up to July, 2009.
Duties and Responsibilities: ➢ Answering customers inquiring and question about company products
➢ Informing customer about company new promotions.
➢ Handling customer complain and send mail to the specialist department and follow up with the customer
➢ Give customers the best service and ensure that customer is satisfied.
➢ Saving the AHT to serve more customers.
SKILLS: