Personal Loans and Credit Cards Sales Representative
Emirates NBD
Total years of experience :11 years, 7 Months
**Works as a salesperson and customer services agent, taking a customer's needs, answering their questions, and matching them to financial services they may find helpful.
**Interact with customers face-to-face on a walk-in basis or site visit to sells banking personal loans or credit cards.
** Initiating sales with potential customers over the phone and to target daily quota.
As Sales Representative:
• To sell the company products/services by creating contacts and further making relationships with the prospects.
• To recommend new opportunities and improvements in terms of clients profits and losses.
As a Collection Officer:
• Visit clients and customers on field to collect their unpaid credit card bills and set up payment due.
• Reach out to customers with unpaid debt and attempt to collect from them.
• To reach the target for the company’s profit commission.
For Du Mobile Account - September 2015 - December 2015:
• To follow up and collect on all customers for overdue bills.
• Meets targets set on flow and delinquency rates.
• Handle number of calls/contact (as per department set targets) & follow-up on customer’s commitment to pay.
For NBAD Account - January 2016 - November 2016:
• Reach out to customers with unpaid debt and attempt to collect from them.
• Visit clients and customers on field to collect their unpaid bills and set up payment due.
• Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
• Assisting passengers to give their comfortable experience during their stay in the terminal.
• Working in the Information Zone to provide the flight information to the passengers.
• To attend to the duties within the airport terminal and to provide customer service to passengers, airport users and general public inline to support and maintain the quality operations to meet the standards of Dubai International Airport.
• To sell Vodafone products directly to end retailers on a daily basis and achieve maximum coverage as per the route plan within the allotted territory in order to achieve the monthly sales target.
• Provide Vodafone Egypt high customers with all required information related to the company products and services with delighting them with a superior customer service.