Operations Team Leader
ULC
Total years of experience :7 years, 0 Months
- Management of the dashboard and monitoring of activity performance indicators.
-Team Management.
-Coordination with the different departments.
-Supervision and control of the operating activity
-Analysis and diagnosis of anomalies in order to treat non-conformities.
Forecasting demand, ordering inventory from suppliers, and making sure that products are delivered to customers on time for retail sale or distribution.
Acting as a liaison between the customers and operations staff.
Ensure training and direction for new and existing sales members.
Managed and trained 5 employees while supervising daily tasks and ensuring satff comply with all company policies, processes and procedures.
Directing and coordinating all sales activities.
Attending to customer’s complaints and inquiries.
Operating cash registers, managing financial transactions, and balancing drawers.
Qualified as retail sales associate in Jasmins cosmetics retail store.
Master's degree in logistics, purchasing and international trade.