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Ahmed Khedr, Sr Quality Management and Process Optimization

Ahmed Khedr

Sr Quality Management and Process Optimization

Telecom Egypt

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Computer And Mathematical Sciences
Expérience
8 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 9 Mois

Sr Quality Management and Process Optimization à Telecom Egypt
  • Egypte - Le Caire
  • Je travaille ici depuis mars 2021

Quality management for Telecom Egypt Core network devices

Process Optimization and enhancement in adhoC processes managing the changes.


Data analysis for KPI Performance trends

FO Project Manager à Telecom Egypt
  • Egypte - Menoufia
  • décembre 2016 à mars 2021

- Vendor management for 3 vendors
- Project manager for Pilot installations and maintenance projects.

Call Center Supervisor à Orange - Egypt
  • Egypte - Le Caire
  • septembre 2015 à novembre 2016

- Call center For ADSL, VDSL, CPEs, mobile, smart devices support services and mobile services @Mobinil (Orange Egypt now )

Éducation

Baccalauréat, Computer And Mathematical Sciences
  • à Menoufia University
  • septembre 2015

Specialties & Skills

Power Tools
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Data Analysis
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Quality Assurance
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Project Delivery
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Project Management
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IT
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Data Analysis
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Project Manager
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Vendor manager
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computer
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Soft skills
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Project Management
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Profils Sociaux

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Langues

Anglais
Expert
Arabe
Langue Maternelle

Adhésions

Giving With no limits
  • charity help when needed
  • January 2011
GSA
  • Ambassador for google Apps
  • January 2012
City Club
  • Member
  • September 2023

Formation et Diplômes

Agile Scrum Master (Formation)
Institut de formation:
Telecom Egypt T&D
Business Analysis (Formation)
Institut de formation:
Telecom Egypt T&D
ITIL V4 (Formation)
Institut de formation:
Telecom Egypt T&D
Lean 6 Sigma Green Belt (LSSGB) (Certificat)
Date de la formation:
March 2022
PMI-PMP (Certificat)
Date de la formation:
December 2020
Valide jusqu'à:
December 2026

Loisirs

  • Agile Mindset
  • People Management
  • Supervision and Follow Up
  • Travelling
    Regarding to my career history I visited many spots inside Egypt .
  • Wireless Bands
    i really do love this field and i don't consider it as a career path more than i consider it as an interest and passion of technology .
  • diagnosing and analysis
    love to be inspired with a deep looking in things and thinking very carefully before came up with any related Ideas