mall supervisor
tamdeen
مجموع سنوات الخبرة :16 years, 7 أشهر
1. Staff Management: Supervisors hire, train, and supervise mall staff, including security personnel, cleaners, and customer service representatives.
2. Customer Service: Ensuring a positive shopping experience for customers by addressing concerns, handling complaints, and maintaining a welcoming atmosphere.
3. Operational Oversight: Monitoring and managing day-to-day operations, such as ensuring that common areas are clean, facilities are well-maintained, and utilities are functioning properly.
4. Security Coordination: Collaborating with security personnel to maintain a secure environment, preventing theft, and responding to emergencies.
5. Event Coordination: Organizing and overseeing events within the mall, such as promotions, exhibitions, or entertainment activities, to attract more visitors.
6. Vendor Relations: Managing relationships with retailers and vendors leasing space in the mall, ensuring compliance with contractual agreements.
7. Budget Oversight: Handling budgetary aspects, including cost control, resource allocation, and financial planning for the mall’s operations.
8. Health and Safety Compliance: Ensuring that the mall complies with health and safety regulations, including fire safety measures and emergency evacuation plans.
9. Marketing Collaboration: Working with marketing teams to promote the mall, attract new tenants, and implement strategies to enhance foot traffic.
Al Nada International Real Estate Company
Real estate and property manager & office manager
- Management of all the company's real estate
- Follow-up of real estate from construction until operation
Maintenance and quality control
Preparing maintenance programs for real estate and properties and supervising their implementation. Monitoring the extent of completion of maintenance work
- Carrying out civil maintenance
- Preparing real estate and property sale and purchase reports
- Preparing work progress reports
- Raising the efficiency of the property to increase the monthly income
- Coordination and follow-up with the financial and legal departments
Customers Service
- Communicate effectively with tenants and owners
- Maintaining a high level of service for tenants
Marketing
- A comprehensive knowledge of the company's real estate and the real estate of competing companies, assessing the situation and determining market trends
- Ensure that marketing personnel develop comprehensive knowledge of the company's
real estate and develop marketing plans, which increases real estate and property
income and-maintains occupancy rates at the highest levels
Leasing
- Communicate effectively with clients for renting units
- Taking legal action against tenants who violate the terms of the lease
- Studying the market and its trends and making recommendations for alternative goals and submitting them to the owners
Administrative
- Monitoring the receipt and settlement of rent collection on legal dates
- Analyzing and evaluating monthly and quarterly financial statements
- Prepare summary reports for real estate owners
- Ensure that paperwork is delivered and received at the appropriate times and in the
correct manner
- Site visits for real estate and property
- Dealing with real estate and property problems
- Drafting of the lease
- Drafting maintenance contracts
Director of the General Manager's Office
(doing all his administrative, executive and supervisory matters)
- Respond to emails
- Dealing with all internal and external correspondence of the company
- Drafting of bank correspondence for the company
- Provide recommendations and solutions and direct correspondence to the competent department
- Follow up on workflow status with employees
- Solve the company's administrative problems
- Carrying out all administrative tasks for the company's director
- Facilitate the movement of the company's business
- Book tickets and hotels
- Follow-up of the company's financial flows and expenses
- Signing all maintenance contracts for the company and supervising their implementation
- Follow up on company issues
- Preparing weekly reports on work status and problems and proposing and approving solutions
- work on (easier service)
- Preparing the company's annual parties
فندق جراند السالمية برج ستار المرقاب برج الحمام بمنطقة المرقاب مجمع نور التجاري حوالي عدد ٢٠ عقار استثماري بمنطقة المهبولة و حولي والسالمية