مجموع سنوات الخبرة: 14 سنوات, 11 أشهر
أبريل 2013
إلى حتى الآن
Technical Team Leader
في MCS
البلد :
مصر - القاهرة
• Design high-level network topology for enterprise security network.
• Creating custom signature for unknown application and/or threats.
• Engaging with technical support team for troubleshooting complex scenarios.
• Manage team activities and open projects/tickets to meet the dead line for each project.
• Engaging in Presales activities for Demos and POC for McAfee, PaloAlto and Juniper Products.
• Experience in most firewall vendors such as Cisco, Fortigate, Synamtic firewalls for migration.
• Creating custom signature for unknown application and/or threats.
• Engaging with technical support team for troubleshooting complex scenarios.
• Manage team activities and open projects/tickets to meet the dead line for each project.
• Engaging in Presales activities for Demos and POC for McAfee, PaloAlto and Juniper Products.
• Experience in most firewall vendors such as Cisco, Fortigate, Synamtic firewalls for migration.
أبريل 2009
إلى أبريل 2013
Technical Support Engineer
في MCS
البلد :
مصر - القاهرة
• Deploy firewall solutions and preparing documentation for each project.
• Implementation and configuration of Firewalls / IPS / Web Application Firewalls / SIEM.
• Troubleshooting customer problems after migrating to new security devices and act as a second level for the support team.
• McAfee Professional Services Engineer Middle East.
• McAfee Firewall Enterprise (Sidewinder) certified Instructor.
• Knowledge in routing protocols RIP, OSPF and switching architectures.
• Engaging with Microsoft systems such as Domain Controller, CA servers for integrating it with network devices.
• Implementation and configuration of Firewalls / IPS / Web Application Firewalls / SIEM.
• Troubleshooting customer problems after migrating to new security devices and act as a second level for the support team.
• McAfee Professional Services Engineer Middle East.
• McAfee Firewall Enterprise (Sidewinder) certified Instructor.
• Knowledge in routing protocols RIP, OSPF and switching architectures.
• Engaging with Microsoft systems such as Domain Controller, CA servers for integrating it with network devices.
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