Demonstration Specialist
Bose Corporation
مجموع سنوات الخبرة :7 years, 9 أشهر
To deliver the Bose experience to the highest standard in line with our customer focus engagement strategy (CFE Strategy).
To Wow all our visitors by providing extraordinary and lasting experiences for all our visitors by demonstrating the products, performing needs assessments, as well as by giving them exemplary services throughout their whole visit and thereafter.
Models excellence in theatre show presentation, inclusive of invitation and verbal script delivery.
To build lifelong relationships with visitors/customers by capturing addresses/phone numbers and the use of follow up mechanisms.
To do everything to turn visitors/customers into Bose advocates.
Delivering excellence at all kind of store operations and store management.
Managing large amounts of inbound and outbound calls in a timely manner.
Following communication “scripts” when handling different topics.
Answers inquiries by clarifying desired information; researching, locating, and providing information.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions.
Maintains call centre database by entering information.
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