Retail Sales Associate
Rivoli Group
Total years of experience :9 years, 2 Months
* Displaying enthusiasm and providing superior customer service .
* Under standing customer needs and queries about products, prices and services.
* Advising customers on product ranges best suited to their needs.
* Achieving the sales target and focus on increasing sales by using advanced sales
techniques.
* Focusing on up selling/ cross selling.
* Maintaining customer relationships in order to build long term brand loyalty.
* Handling new launches, promotion of products and visual merchandising.
* Ensuring stock replenishment at all times.
* Maintaining general cleanliness, hygiene standards and visual displays.
* Implementing at the store level and providing relevant feedback.
* Coordinating with customer care center for after sales service.
* Generating daily sales report.
* Following all company procedures in ordering, cash handling and other common
practices.
* Send and receive remittance transactions and instant cash transactions to customers.
* Send and receive transactions from Western Union.
* Sending remittances to exchange company and account bank for all country in the world.
* Customer service representative.
* Receive communications and answer questions.
* Provide information and product identification for sale.
* Provide information Buying and selling gold prices and currency conversion.
* Amendment and cancellation all transaction mistakes.
* Follow up by email for any request from any bank and exchange company out country.
* Assist the customer for inquiries and need, providing superior customer service in sure the customer satisfaction and quick problem solving.
* Communicate with guests to assess and satisfy their needs.
* Maintaining customer relationships in order to build long term brand loyalty .
* Coordinating with customer care center for after sales service.
* Achieving the sales target and focus on increasing sales by using advanced sales techniques .
* Preparing daily business report to management .
* Following all company procedures in ordering, cash handling and other common practices.
* Maintaining general cleanliness, hygiene standards and visual displays.
Maintenance and production Installation and production and maintenance Electricity computer programmer