Ahmed Abd El-Monem, customer service representative

Ahmed Abd El-Monem

customer service representative

Arab African International Bank

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, Accounting
Expérience
13 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 2 Mois

customer service representative à Arab African International Bank
  • Egypte - Le Caire
  • Je travaille ici depuis juillet 2011

• Represent all AAIB products
• Handling all customer’s inquires with polite and satisfying way
• Using the bank system to take all types of actions on bank’s cards through (AS400-MSCC- Master card-ATM) system
• Arrangement statement, pin and card delivery appointments for the customers
• Set appointments for wealth management customers
(AUG-11 _ present)

oracle financial consultant & implementer à Networks Valley IT Solution
  • Egypte - Le Caire
  • décembre 2010 à février 2011

Worked as ORACLE financial consultant and implementer at Networksvalley IT solution Company in Automating the Egyptian Government (E-Finance) project -R12Oracle General Ledger

Éducation

Baccalauréat, Accounting
  • à faculty of commerce - ain shams university
  • juin 2010

Specialties & Skills

General Ledger
Government
Wealth Management
oracle implementations
computer skills

Langues

Anglais
Expert