Assistant Operation Management Manager
ICOM
Total years of experience :9 years, 0 Months
Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
Scheduled educational activities, faculty lectures, and departmental events to drive the mission and values of the institution.
Supports team manager and performs management duties when the manager is absent or out of office
Documented counts and sorted finished work to
promote easy access for shipping or additional processing.
Conducts team meetings to update members on best practices and continuing expectations
Maximized efficiency by removing safety hazards and debris from work areas.
Answers team member questions, helps with team member problems and oversees team member work for quality and guideline compliance
Assists management with hiring processes and new team member training
Provides quality customer service, including interacting with customers, answering customers and effectively handling customer complaints
Maintained and refurbished equipment to ensure operational capability.
Supervised cleaning and maintenance of the trampoline park.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Made daily inspections of facilities and equipment.
Receive complaints and resolve problems
Greet and assist customers entering the courts.
Make Sure stuff follows the safety rules
Ensure that jumpers have watched the safety video and understood the rules & regulations of the Jumping area.
Ensure that all jumpers are following rules while jumping.
Monitor the Jump facilities and ensure that all pads, nets, springs, and other safety items are installed and functioning properly.
Inform jumpers of their expired time and make sure that they cleared the jumping areas.
Assist jumpers or watchers with any questions.
Keep jumping areas clean.
Coordinate clearing the courts or surrounding area when there is an injury.
Instantly inform your supervisor of the injury incident.
Promptly informs the supervisor on duty of any and all customer complaints, comments, or discipline issues with jumpers.
Complete opening and closing duties.
Assess players' fitness and create personal exercise programs.
demonstrate activities, exercise machines, and weights.
help players exercise safely.
Provide instruction on exercise techniques and strength training exercises, ensure the safety of clients during fitness classes, and create an engaging atmosphere using high-energy music playlists and motivational speaking