Senior Account Executive
AlKhaleej Training & Education
مجموع سنوات الخبرة :9 years, 2 أشهر
• Seek out new opportunities and expands and enhances existing opportunities to build and manage the pipeline.
• Maintain knowledge of competitors in account to strategically position company's products and services better.
• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contributes to proposal development, negotiations and deal closings.
• Preparing reports in order to keep management informed with sales performance and general business conditions of designed area of responsibility.
• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person or over the phone.
• Maintain daily performance of computer systems.
• Ask questions to determine nature of problem.
• Install, modify, and repair computer hardware and software.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
• Run reports to determine malfunctions that continue to occur.
• Assign configuration of authentication and authorization of directory services.
• Responsible for Server installation like Active Directory, DHCP, DNS, File Server, Terminal Server, Print Server.
• Install new software, utilities, and monitoring tools as required.
• Email Administration and deployment, configuration & troubleshooting of Outlook.
• Troubleshoot problems reported by users and Analyze and isolate issues.
• Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.
• Systems monitoring, systems diagnosis, systems configuration, and performance tuning to optimize effectiveness of memory utilization, disk management and tuning to maximize CPU efficiency.
• Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.