Senior Sales Account Manager
Interact Technology Solutions
مجموع سنوات الخبرة :15 years, 11 أشهر
1. Managing a portfolio of accounts, and searching for new active account
2. Selling all the company portfolio :
-Network, CCTV, Telephone, and Fire Fighting, Infrastructure installation
In new schools/Upgrading the outdated infrastructure
-Data Center preparation, servers and storage sizing and implementation
-Smart Classrooms using 1:1 E-Learning concepts (Intel Education Tablets Interactive Boards + Interactive Projectors)
- E-Learning using LMS, SMS and CMS
3. Dealing with all aspects of a campaign.
4. Using an existing network of industry contacts to generate new business.
5. Leading and training other members of the account team.
6. Managing the work of account executives.
7. Leading project management activity.
8. Negotiate with the customers to close the opened deals
9. Prepare surveys regarding the customer’s needs and requirements
10. Achieving sales targets.
11. Delivering sales presentations to high-level executives.
12. Attending client meetings.
13.. Maintaining and expanding relationships with existing clients
14. Perform cost- benefit and needs analysis of existing/potential customers to meet
. Their needs
15.. Build long term relationship with customers
16. .Solve the resolution of customer problems and complaints to maximize satisfaction
1. Search for new sales channels and build a relationship with new Distributor
2. Achieving the target of sales of the products for the branch
3. Manage distributor sales plan and strategy.
4. Manage Social Media accounts (Facebook, Twitter, What’s app, ...
5. Manage Online Shopping Stores (Souq, Jumia, Nefsak, …..
6. To be responsible for operating results for his branch.
7. Analysis, correction and improvement measures for achieving the sales targets for the branch.
8. Defining responsibilities and sales targets for the Sales Team in the branch.
9. Daily review of performance of sales staff and guiding / counseling and helping them in achieving their sales targets.
10. Undertake periodic and timely performance evaluation of sales staff.
11. Ensuring that sales team prospects new leads and follows-up leads for increasing the sales.
12. Ensuring that sales teas builds and maintains comprehensive data base of customer’s profile and prospects.
13. Keeping track and appraising the management of the competitors' product / pricing / marketing and promotional activities.
14. To ensure timely resolution of employee grievances and problems by taking up the issues with concerned persons in Support Function for increasing employee satisfaction.
1. Greet the customer on counter with warmth, courtesy & personalized greeting.
2. In low traffic periods, meet the customer at the door (acting as greeter).
3. Generating a proper queuing ticket for the customer.
4. Full customer needs assessment by proper probing to identify the customer's needs.
5. Offering the best fit to the customer through cross sell/up sell when applicable according to the customer's type/segment.
6. Fulfilling the customer need with speed & simplicity (Can do attitude)
7. Handle customers' inquiries & complains in a positive manner.
8. Acting as customer's telecom advisor.
9. Ensure that the customer got all the needed service before leaving the counter.
10. Farewell the customer & invite him to revisit our store.
11. Provide strong & updated product knowledge & competition's offers awareness.
12. Supporting in maintaining the store's look & feel standards at all times.
14. Full awareness & implementation of P & P.
1. Greet the customer on counter with warmth, courtesy & personalized greeting.
2. In low traffic periods, meet the customer at the door (acting as greeter).
3. Generating a proper queuing ticket for the customer.
4. Full customer needs assessment by proper probing to identify the customer's needs.
5. Offering the best fit to the customer through cross sell/up sell when
Applicable according to the customer's type/segment.
6. Fulfilling the customer need with speed & simplicity (Can do attitude)
7. Handle customers' inquiries & complains in a positive manner.
8. Acting as customer's telecom advisor.
9. Ensure that the customer got all the needed service before leaving the counter.
10. Farewell the customer & invite him to revisit our store.
11. Provide strong & updated product knowledge & competition's offers awareness.
12. Supporting in maintaining the store's look & feel standards at all times.
13. Full awareness & implementation of P & P.
1. Develop and cultivate client base.
2. Meet clients outside of the office to establish client needs and recommend appropriate products and services.
3. Consistently meet or exceed Company production objectives by persistently addressing the needs of the client.
4. Market and sell appropriate products, including life insurance, disability
Income insurance, long-term care insurance, annuities, and investments.
5. Utilize data, market trends, and industry knowledge to develop and implement a personal business and marketing plan.
6. Analyze, prepare and deliver presentations and seminars to clients through the effective use of information, data and product knowledge.
7. Sell products that are aligned with individual client needs and that are in the best interest of the client.
8. Demonstrate outstanding client service and support by continuing to assist current clients in achieving their changing financial objectives.
9. Actively participate in on-going training as provided by the Company.
10. Maintain all books, records and accounts required by MetLife.
V) July.2007 till August 2008: Egyptian Courts: "Lawyer under Training":
Responsibilities: * Represent clients in criminal and civil litigation and other legal proceedings
* Finish legal documents.
* Manage or advise clients on legal transactions.
* May specialize in a single area or may practice broadly in many areas of law.
* Tanta University, Faculty of Law * Grade: Good.
2003-2007 Tanta University Tanta, Egypt