Senior IT Field Technician
AbuDhabi AirPort Company (ADAC)
Total years of experience :20 years, 3 Months
Analyzing Information, Problem Solving, Attention to Detail, Software Design, Software Debugging, Software Development Fundamentals, Software Documentation, Software Testing, Software Requirements, Software Development Process.
Identifies requirements by establishing personal rapport with potential and actual clients and with other persons in a position to understand service requirements.
Arranges project requirements in programming sequence by analyzing requirements; preparing a work flow chart and diagram using knowledge of computer capabilities, subject matter, programming language, and logic.
Confirms program operation by conducting tests; modifying program sequence and/or codes.
Keeps equipment operational by calling for repairs; following manufacturer's instructions and established procedures; evaluating new equipment.
Protects operations by keeping information confidential.
Develops and maintains applications and databases by evaluating client needs; analyzing requirements; developing software systems.
Designed and coded superior technical solutions
Created well designed, reusable objects
Created efficient and logical databases for end-users
Created and executed project work plans, revising as necessary to meet changing needs and requirements
Communicated and enforced best practice coding standards
Consistently delivered high-quality services to end-users on schedule
Communicated complex information effectively to team
Scaled the solution to goals and budget
Designed and managed projects or components of projects to agreed time, cost and quality objectives in support of
organization’s Business and IT Strategy.
Developed policy & strategy advice aimed at achieving the senior management‘s strategic objectives.
Provided specialist advice and guidance to outsourced application team and actively promotes the better exploitation of
existing systems for business benefit.
Prepared and delivered written and verbal project reports, technical reports and briefings to internal & external stakeholders.
Prepared detailed project plans to support the implementation of specific IT related projects.
Undertook analysis of technology assessments and industry trends to support the development & execution of IT Strategy
and other strategic objectives.
Technically trained UAE Nationals within the department.
Regularly liaised with IT related stakeholders including ADSIC, Injazat Data Systems, consultants and system integrators.
Provided Desktop & Network Support.
Involved in IT troubleshooting.
Provided hands-on software applications’ training sessions to engineers and other end-users.
Trained the client on Microsoft Office applications in Arabic and English as per their needs and requirements.
Trained the client on Microsoft Office applications in Arabic and English as per their needs and requirements.