Branch Manager
Almansour automotive
Total des années d'expérience :17 years, 0 Mois
• To achieve required and planned targets.
• To follow up on sales team to achieve maximum net sales.
• Lead Customers satisfaction to be the first showroom (achieved by Monthly Rank 2012, 2013, 2014).
• Monitor daily Walk IN leads, call center request and internet leads.
• Set maximum achievable monthly closure ratio (and sub goal support like change payment types, cash, Installments, car loans and so on ...)
• Monitor sales performance based on achievements.
• Annually appraise sales teams.
• Test & hire new employees.
• Provide new staff with appropriate technical training and products’ information and golden features to be positive tools against competitors.
• Establish and implement policies, goals, objectives, and procedures for their department.
• Review inventory and sales records to prepare reports for management and budget departments.
• Plan and coordinate advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
• Establish credit policies and operating procedures
• Banking deals by governess distribution.
• Create new B2B business solutions (benefits between companies).
• Analyze sales channels on monthly basis
• Create separate deals as Fleet - to support our market share depends on new entree of companies and growth of current ones.
• Established personal income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.
• Reported to the new vehicle Sales Manager regarding objectives, planned activities, reviews and analyses.
• Determined each customer's vehicle needs by asking questions and listening.
• Kept abreast of incoming inventory, features, accessories, etc., and how they benefited customers.
• Demonstrated new vehicles (includes test drives).
• Delivered vehicles to customers. The delivery process ensured that the customer understood the vehicle’s operating features, warranty and paperwork, which lays the foundation for customer loyalty.
• Worked with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attended sales meetings.
• Maintained a prospect development system, which includes a group of prospect locators and sales associates.
• Lead team to achieved highly scores (motivate and encourage the hard)
• Achieved unit sales targets for new and/or pre-owned cars and related products and services from retail and/or wholesale clients.
• Assumed responsibility for the entire sales process, including getting to know the client via an in-depth interview.
• Accommodated the client's product preference via presentation and demonstration.
• Prepared the client for ownership with a smooth and thorough delivery that accommodated all of the client's expectations.
• Established a sustained consultative relationship with each client.
• Followed up with prospects, utilizing various methods of communication.
• Developed new business and leads and increased client base through focused personal marketing efforts that included, but not limited to, direct mail, networking affiliations and telemarketing.
Certificate in Organizational Management (COM)