Technical Support
te-data
Total des années d'expérience :3 years, 0 Mois
with customers/employees to identify computer problems and advising on the solution
• Logging and keeping records of customer/employee queries
• Analyzing call logs to spot common trends and underlying problems
• Updating self-help documents so customers/employees can try to fix problems themselves
• Working with field engineers to visit customers/employees if the problem is more serious
• Testing and fixing faulty equipment
Responsible for Running and fixing Fire training mechanisms and tools.
.2016] [New Horizon Company] •[CCNA Networks] -oracle 10g -English course . -Dear Sir, I look forward to be part of the team and it will be my honor to join your company and I will do my best to be good to you Ahmed Nagi