Ahmed Osama

Achievements :
.Successfully managed a portfolio of wholesale accounts with monthly revenues of 800000 AED.

.Negotiated and closed new business opportunities with key account buyers.

.Developed and maintained long-term relationships with existing customers.

. Provided sales and technical support to
customers to ensure their needs are met.

. Analyzed customer data to identify new opportunities for growth.

. Developed and implemented strategic sales plans, marketing campaigns, and promotions.


.Prepared and presented sales reports and forecasts to upper management.

Collaborated with other departments to coordinate sales efforts and ensure customer satisfaction.

. Managed all aspects of account management, including pricing, contracts, and product launches.

Value added:

.Develop and maintain relationships with existing clients and prospective customers.


.Identify new opportunities for business growth.


.Develop and execute sales strategies to increase sales and develop new markets.


.Prepare and present sales proposals and presentations.


.Negotiate sales and pricing agreements.

.Manage customer order processing, fulfillment, and returns.


.Analyze customer data and develop insights to inform sales strategies.


.Research and evaluate customer needs and preferences.


.Participate in professional development activities.


.Perform administrative duties such as creating reports and updating customer records.

Achievements:


.Client Base Expansion: Successfully expanded the client base from zero to over 60 clients at Alwaha for Packing Solutions,
leveraging advanced business development skills and effective customer relationship management.
Revenue Growth: Secured annual gross sales exceeding EGP 3 million in 2021 and EGP 4 million in 2022, demonstrating strong
strategic sales initiatives and exceptional revenue generation capabilities.
Key Account Management: Effectively managed relationships with 46 key accounts, contributing significantly to business
stability and growth. These include notable clients in various sectors:

Supermarkets: Penny, Al Husseini (9 branches), Awlad Abdul Monem, Aswaq Al Rahma, Hati Al Baraka, Oulaad Shafie, El
Fustat, Awlad Fattouh, Awlad Ragab, Awlad El Garna
Food and Beverage Suppliers: Mazaya Food Supplies, Abu Asem Meat Processing, Al Dehan Meat Processing, Mohamed Eid
Meat Processing, Farag Hanafi Meat Processing, El Timsah Leather Trading, October 6th for Animal Leather Trading
Restaurants and Cafes: Al Akel Al Khaleeji Majrashi, Café Mohamed Hassan, Pizza Milano, Khair Al Sham Syrian Cuisine,
Yasmin Al Sham Syrian Cuisine, Tahera Restaurant (multiple branches), Al Naseria Restaurant, Welaa Restaurant, Ne'ma
Restaurant, Abu El Wafa Frying, Ibn Hamido (Al Sayeda Zeinab), Coffee Takeaway Carts, Baha Meats Sweets, Habayeb Al
Sayeda Meats Sweets
Retail and Miscellaneous: Goat Men’s Clothing, Hook Women’s Bags, Pharmacy Mohamed Thabet, Pharmacy Youssef,
Pharmacy Emile, Kahla Butchery, Amana Butchery, Oulaad El Garna Butchery, Protein Oulaad El Garna
o
Profit Margins: Maintained a robust profit margin of approximately 10% during 2021, showcasing resilience and strategic cost
management in a challenging economic environment.


Value added:


.Cultivate and sustain robust relationships with a diverse client base, ensuring superior customer satisfaction and high retention rates
through personalized service.


.Lead the creation and execution of innovative sales and marketing strategies, including targeted advertising and dynamic pricing
models, to significantly boost revenue streams.


.Oversee all financial operations, including budget development, financial analysis, and forecasting, to maintain fiscal health and
support business scalability.


.Conduct thorough market research to continuously monitor industry trends and customer preferences, using insights to adapt business strategies effectively.


.Streamline operational processes to enhance organizational efficiency and service delivery, ensuring product and service excellence
across all business facets.


.Inspire and manage a dynamic team, fostering a culture of productivity and collaboration, to meet ambitious business objectives.


Innovate and diversify product and service offerings, responding proactively to changing market conditions and emerging consumer needs.

Value added:


.Provide expert guidance and strategic advice to clients on potential property investments, enhancing their decision-making processes
and maximizing investment returns.


.Conduct detailed and systematic market analyses to identify lucrative investment opportunities and stay ahead of real estate market
trends.


.Skillfully negotiate property transactions to secure optimal terms for clients, ensuring their financial interests are robustly protected.


.Deliver exemplary customer service throughout the property buying process, from initial inquiry to final sale, ensuring a smooth and
satisfactory client experience.


.Effectively manage and execute property viewings, presenting properties in a compelling manner to potential buyers and investors.


.Proactively generate new client leads through strategic networking and robust referral programs, expanding business reach and building
a solid client base.


.Handle all sales-related documentation with meticulous attention to detail, ensuring full compliance with legal and regulatory
requirements.


.Achieve and exceed set sales targets by employing advanced selling techniques and maintaining a high level of market knowledge.

Value added:


.Provide detailed and knowledgeable assistance to customers, helping them make informed decisions by understanding their needs and
preferences.

. Maintain an extensive and up-to-date knowledge of the store’s product range to offer accurate and useful information to
customers.

. Efficiently handle all sales transactions, ensuring accuracy and speed at the point of sale to enhance customer satisfaction.


.Participate in the management of store inventory, including the arrangement and replenishment of stock, to maintain optimal sales floor
conditions.

. Gather and analyse customer feedback, utilizing the data to drive improvements in product selection and customer service
strategies.

. Execute effective merchandising strategies that increase product visibility and attractiveness, thereby boosting customer
engagement and sales.

. Consistently meet and exceed personal sales objectives through effective customer engagement, upselling
techniques, and a deep understanding of product benefits.

. Collaborate effectively with team members to achieve store goals,
contributing to a cohesive and productive work environment.