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Ahmed Raafat

Area Sales Manager

Daikin Middle East & Africa

Location:
Kuwait
Education:
Bachelor's degree, Mechanical
Experience:
22 years, 6 months

Work Experience

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List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
Add Experience

Total Years of Experience:  22 Years, 6 Months   

September 2011 To Present

Area Sales Manager

at Daikin Middle East & Africa
Location : Kuwait
Area Sales Manager (Applied Projects) - Kuwait Office
I am responsible of all Kuwait office operations, planning, sales/marketing, accounts management, application tasks & project selling Processes (Initiation, Planning, Execution, Monitoring & Controlling and Project Closeout).
Duties & Responsibilities
-Manage Key accounts (new and existing) which include partners, engineers, MEP contractors and End user clients by build & maintain relationships and provide professional/technical support.
-Developing business plans and action plans in line with the company’s vision to grow the business.
-Develop and support our distributors / Partners to ensure that we can achieve our sales targets.
-Support all Marketing activities within my territory responsibilities
-Conduct all sales related activities including project tenders and project co-ordination work like Forecasting & reporting on Monthly basis, the actual and expected business within the area of responsibility.
-Ensure that all credit terms are in place and the payments are made on time.
-Coordinate internally with the products team ensuring that all key projects under design are covered and later on secured.
-Responsible for the development of the staff and organization to ensure succession planning and training needs are analyzed and met with HR’s guidance.
-Adhere to corporate compliance policy and exceed service levels and expected reliability standards.
a. Marketing Tasks:
Promote the integrated solutions provided by Daikin.
Approach the owners/developers and consultants.
Support in design of HVAC equipment and develop specifications of HVAC equipment/materials.
Maintain and expand customer’s portfolio.
Prepare presentations on all products and participate in seminars.
Make researches to evaluate our market share and advise necessary business plane.
b. Application Tasks:
Respond in timely manner to all client requests for information, offers and products claims.
Make the selections for all the products.
Prepare the sales technical/commercial offers.
Prepare technical submittals
Follow up on orders and payments.
c. Sales Tasks:
Ensure timely follow up on the projects.
Work on Jobs in hand finalization and close out
Developing Weekly/Monthly Reports.
Updating Projects Status.
d. After Sales Tasks:
Handle/coordinate spare parts enquiries and stock.
Handle/coordinate for equipment commissioning and startup.
Handle/coordinate service and warranty calls.
Some of Land Mark Projects:
Client: Kharafi National
Projects:
• Bayan Palace Admin. Building
• Ministry of Education New HQ
Client: Bader Al Mulla
Projects:
• PAAET Admin. Building
• Abdullah Al Salem Cultural Center
Client: Al Ahlia Integrated Co.
Project:
• Kuwait Cancer Center
April 2007 To September 2011

Senior Sales Engineer

at Johnson Controls Inc.
Location : Kuwait
Senior Sales Engineer - Building Efficiency
Through the Projects coming below, I involved in all Project selling Process (Initiation, Planning, Execution, Monitoring & Controlling and Project Closeout).

Duties & Responsibilities
a. Marketing Tasks:
 Promote the integrated solutions provided by Johnson Controls.
 Approach the owners and consultants.
 Support in design of HVAC equipment and develop specifications of HVAC equipment/materials.
 Maintain and expand customer’s portfolio.
 Prepare presentations on all products and participate in seminars.
 Make researches to evaluate our market share and advise necessary business plane.
b. Application Tasks:
 Respond in timely manner to all client requests for information, offers and products claims.
 Make the selections for all the products.
 Prepare the sales technical/commercial offers.
 Prepare technical submittals
 Follow up on orders and payments.
c. Sales Tasks:
 Ensure timely follow up on the projects.
 Work on Jobs in hand finalization and close out
 Developing Weekly/Monthly Reports.
 Updating Projects Status.
Some of Land Mark Projects:
Client: Kharafi National
Projects:
• College of Business Studies - Male Campus
• Al Hamra Mixed Use Complex
Client: Gulf Group
Project:
• Doha West Power Station
Client: Electrical Contracting Co.
Project:
• Doha East Power Station
Client : Nasser Al Sayer General Trading
Project:
• Sabah Al Nasser NHC
• Salmiya Park
September 2005 To March 2007

Senior Mechanical Engineer

at Ghazwa For Mech. & Elec. Works Co. - Kuwai
Location : Kuwait
for all mechanical works (HVAC,
Plumbing, Firefighting and Swimming Pool System)
Client: Union Real Estate
Zeina Residential Tower.Project:
Duties & Responsibilities:
 Prepare and submit shop drawings.
 Prepare and submit materials for approval.
 Installation of all mechanical systems.
 Testing and Commissioning of all mechanical systems.
November 2004 To August 2005

Technical Engineer

at Al Babtain Air Conditioning and Refrig. Co. (LG Air Conditioning Equipmen
& Responsibilities:
 Estimating and pricing for central DX A/C governmental biddings.
 Direct sales for central DX A/C equipment.
 Handling residential & commercial projects.
October 2003 To September 2004

Sales and Application Engineer

at Sphinx Trading for A/C and Refrig. Co. (Bumyang & Century Air Conditioning Equipment Agent - Egypt)
& Responsibilities:
 Make the selections for all the products (Chillers, AHU, FCU &
Air/Water Cooled Central DX Units)
 Prepare the sales technical/commercial offers.
 Prepare technical submittals.
 Ensure timely follow up on the projects.
 Work on Jobs in hand finalization and close out.
 Developing Weekly/Monthly Reports.
 Supervise commissioning & start up of equipment.
August 2002 To September 2003

Sales and Application Engineer

at Ain Shams Industrial Development Co. (Petra Air Conditioning Equipment Agent - Egyp
& Responsibilities:
 Make the selections for all the products (Chillers, AHU, FCU,
Air/Water Cooled Central DX Units & Cooling Towers)
 Prepare the sales technical/commercial offers.
 Prepare technical submittals.
 Ensure timely follow up on the projects.
 Work on Jobs in hand finalization and close out.
 Developing Weekly/Monthly Reports.
 Supervise commissioning & startup of equipment.

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
June 2002

Bachelor's degree, Mechanical

at Helwan University
Location : Egypt - Cairo
courses: - Senior Project:
Design of

Specialties & Skills

APPROACH

BUSINESS PLANS

CUSTOMER RELATIONS

FORECASTING

HUMAN RESOURCES

MARKETING

MATERIALS MANAGEMENT

Marketing

Business Development Manager

Mechanical Engineering

Languages

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English

Expert

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