Technical Support Engineer
Top Group
Total years of experience :13 years, 6 Months
Provide remote or on-site technical support for
installation and maintenance issues.
Assisting Sales team in site reviews and client
information.
Coordinating site activities focused on finalizing
customer acceptance Certification.
Identifying and recommending new effective
solutions to meet business and customer needs.
Repair defective equipment in a timely manner to
maintain production targets.
Implement monthly and annual maintenance plan for
electrical equipment.
Record all problems and their solutions in the shift log.
Preparing a report of the needs of the factory from
spare parts.
Interprets construction drawings and studies the
contract documents and applicable standards or
specifications prior to execution.
Manages directly and provide engineering and
technical supports to all the electrical work groups at
site.
Ensures that all site works are done according to all
applicable quality standards.
conduct tests of electrical systems throughout the
construction process.