System Admin
Al-Sayed sons company
Total des années d'expérience :7 years, 2 Mois
Handling and managing Active Directory & Exchange
online
Monitoring, updating and managing Symantec & MB
Endpoint Security Manager Servers on-premises and
cloud portal
Monitoring and handling Servers Offline backup with
\[VSR & Backup Exec\] as well recover systems image
Handling and Managing WSUS Server 2012, 2019 for
Servers and Clients Updates
Handling, maintaining, configuring and Troubleshooting
Users OS and Applications (Win 7, 8, 10 - MS Office
2016, 365 - Endpoint Security Apps - Finance and Real
Estate apps - others)
Handling and troubleshooting Network connectivity
Configuring and troubleshooting AVAYA IP-Phones
Maintaining and preparing and troubleshooting MFP
Printers
Preparing and arranging meeting rooms for meetings
and conferences calls & videos over (Skype - Zoom ..etc)
-Planning, implementing and Delivering Microsoft Services, Products and other vendors as (SCCM - MS Exchange - MS Directory Service - Backup Exec)
-Planning and implementing and Delivering Endpoint Security solutions as (Symantec & Malewaerbytes)
- Prepare high level design and break down the Projects implementation before deadline
- Executed and delivered a group of projects as (MS-SCCM & Symantec & Malwarebytes)
- Handling and Resolving Hardware/software issues related involved projects
- Installing, configuring and troubleshooting pharmacy
software application proprietary to the company
- Maintaining and handling customer technical issues
- Deliver and transfer the knowledge of B-connect solutions's to customers
- Educating and guiding customers for how to use the
software
- Backing up and restoring OS and application in case of
disaster and failure
- Involved in demonstrating and presenting the B-connect solutions for new customer as a pre-sales
- Contribute in Training and preparing the new members who freshly joining to the team.