Program Manager
Ebttikar Technology Company
مجموع سنوات الخبرة :22 years, 11 أشهر
Planning the overall program and monitoring the progress.
perform program governance (controls).
Managing the program budget.
Managing risks and issues and taking corrective measurements.
Coordinating the projects and their interdependencies.
Managing and utilizing resources across projects.
Managing stakeholders’ communication.
Managing the main program documentations.
Ensure that all project management activities are carried out in conformity with the applicable corporate PM methodology.
Participate in the definition of project’s scope of work and determine the nature and quantity of the resources required to drive the project to a successful completion. Ensure that project objectives, risks and success factors are clearly stated and escalate to ensure that corporate interests are safeguarded.
Allocate and earmark the necessary resources in terms of manpower, equipment and infrastructure.
Conduct periodic formal risk assessment reviews and recommend the required mitigation plans. Escalate high impact/high probability risks to both the client’s and organization’s management.
Throughout the project life cycle ensure that the proposed solution/design is in line with client’s expectations. Escalate all changes to the pre-sales/design teams ensuring that formal change management practices are applied.
Stay alert for potential “scope creep” and ensure that additional work is properly budgeted and compensated for.
Direct and coordinate all project personnel activities to ensure project’s progress is on schedule and within the allocated budget. Update corporate records (SAP) with pertinent project cost data.
Schedule, manage and participate in periodic formal project progress meetings and keep meticulous records of minutes.
Obtain the necessary deliverable acceptance documents/certificates in a timely manner and facilitate the invoicing and collections process
Prepare and submit periodic progress status reports regarding project progress and the project milestones. Escalate whenever required.
Throughout the project ensure that the costs is efficiently managed and reported to ensure that the planned gross margin is achieved.
Continuously maintain excellent customer relationship through effective two way communication and by balancing project objectives with conflicting objectives.
Managing and leading the project team.
Managing project deliverables in line with the project plan.
Resolving cross-functional issues at project level.
Monitoring project progress and performance.
Follow up on support calls.
prepare weekly, monthly project status report.
plan for yearly spare parts procurement.
order materials and spare parts.
coordinate activities.
coordinate with the support team kingdom wide
open new support centers.
prepare invoices and submit them to customers.
follow up with customers for payments.
prepare proposals and quotations.