Sales Account Manager
SOLERA
Total years of experience :19 years, 11 Months
Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed
Generate sales among client accounts, including upsetting and cross-selling
• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with accounts
• Makes sure clients receive requested products and services in a timely fashion
• Communicates client needs and demands to employer company
• Forecasts and tracks client account metrics
• Manage projects within client relationships, working to carry out client goals while meeting company goals
• Identifies opportunities to grow business with existing clients
• Coordinate with staff members working on the same account to ensure consistent service
• Collaborates with sales team to reach prospective clients
• Service multiple clients concurrently, often meeting deadlines
• Keep records of client transactions
Communicating with clients to understand their needs and explain product value.
* Building relationships with clients based on trust and respect.
* Collaborating with internal departments to facilitate client need fulfillment.
* Collecting and analyzing data to learn more about consumer behavior.
* Keeping accurate records pertaining to inventory and account notes.
* Maintaining updated knowledge of company products and services.
* Resolving complaints and preventing additional issues by improving processes.
* Identifying industry trends.
* Acting as a client advocate with a focus on improving the buyer
Communicating, Directing, Coaching, facilitating the appropriate stakeholders
* Developing team members and reporting their performance
* Planning Project Quality, Staffing, Communications and Risk Response Plans
* Generating Project Schedules
* Comparing baseline schedules and budgets to actual work completed ensuring that appropriate
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* Actions are taken to meet project objectives
* Making plans for the estimated equipment, estimated costs and Action plane
* Regularly generate project status reports
List of Project:
- Computer & IT equipment Maintenance - Eastern Province Municipality
- Upgrading ERP Systems - Eastern Province Municipality
- Upgrading Network Switch’s - Saudi Electricity SCECO
- Establishing and developing IT infrastructure
Generate sales among client accounts, including upsetting and cross-selling
* Operates as the point of contact for assigned customers
* Develops and maintains long-term relationships with accounts
* Makes sure clients receive requested products and services in a timely fashion
* Communicates client needs and demands to employer company
* Forecasts and tracks client account metrics
* Manage projects within client relationships, working to carry out client goals while meeting company goals
* Identifies opportunities to grow business with existing clients
* Coordinate with staff members working on the same account to ensure consistent service
* Collaborates with sales team to reach prospective clients
* Service multiple clients concurrently, often meeting deadlines
* Keep records of client transactions
Responsible for B2B (Back to Back) Sales Order Between Egypt & Dubai.
* Sustain targeted profit
* Pricing first phase
* Achieve sales quota
Sustain targeted profit
• Follow up collections in conjunction with the financial department
• Technical & financial proposals submission
• Pricing first phase
• RF, purchase plan and P&L Issuing
• Monthly achievement and forecast report
• Weekly activity report
• Customer follow up
• Achieve sales quota
Providing technical support to customer
Providing software training for the customer
Supervising all administration tasks within the company
Supervising the Co. accounting system and insure that all
Transactions are within the company policies and procedures
Supervise the day to day activities regarding (Bank accounts,
Petty cash, and sales, accounting.
Egypt Branch:
and Engineering World Co. - One of
The leading companies in Egypt in the
courses: Accredited sales Consultant (HP CERTIFIED PROFESSIONAL) Accredited sales Professional (HP ASP – Networking [2011]) HP ASC – Enterprise Storage Solution [2007] HP Sales Essentials Training for Enterprise [2007] HP Converged Infrastructure Sales [2010] Presentation Skills (Logic Management Consulting [2007]) Building a web site (IBM Education Department [1999])