Ahmed Salama, Customer Service Executive

Ahmed Salama

Customer Service Executive

OSN

Lieu
Egypte
Expérience
6 years, 2 Mois

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Expériences professionnelles

Total des années d'expérience :6 years, 2 Mois

Customer Service Executive à OSN
  • Egypte - Le Caire
  • septembre 2015 à janvier 2020

Responsibilities:
Ensure the highest level of service is provided to the customers. Contribute and attend customer service, dealers, and sales back office support calls/emails.
Provide proactive support to the customer service/dealers/sales teams.
I had the privilege to learn about E-Service workflow as I have been assigned to support the E-Service team during WAVO's relaunch till this very moment.

Sales Associate à Virgin Mega Store
  • Egypte - Le Caire
  • mars 2015 à septembre 2015

Responsibilities:
• Happily helping the customers to choose the best coffee machine that suit them.
• Encourage the customers to try new coffee flavors capsules.
• Actively recommend ideas to make our customers interested to visit us again.

Data Entry Clerk à Xerox
  • Émirats Arabes Unis
  • novembre 2013 à janvier 2015

Responsibilities:
•Prepare all kinds of paper work for big banks like "AAIB, Credit Agricole and CIB".
•Insert all the personal details mentioned in the marriage certificates and divorce agreements into the government's system.

Specialties & Skills

Customer Support
Customer Service Skills
Trade Sales
Consultant Coordination
Data Entry
CUSTOMER SERVICE
ACCOUNTING
DATA ENTRY
EDITING
LEADERSHIP
MACROECONOMICS

Profils Sociaux

Langues

Anglais
Expert
Arabe
Expert