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تم إلغاء حظر المستخدم بنجاح
أحمد سراج الدين عبدالله, Head of QualityAssurance and Administration

أحمد سراج الدين عبدالله

Head of QualityAssurance and Administration·Liwan Furniture and Home Décor,

الكويت

بكالوريوس, Social work

الخبرة العملية

مجموع سنوات الخبرة: 9 سنوات, 3 أشهر

Head of QualityAssurance and Administration

أبريل 2026 - حتى الآن

Liwan Furniture and Home Décor,

الفراوانية، الكويت

أبريل 2026 - حتى الآن

accuracy, compliance.
Develop and implement SOPs to improve operational efficiency and
reduce errors.
Monitor KPIs related to quality, performance, and operational output.
Coordinate between departments to enhance workflow integration
and reporting accuracy.
Lead administrative functions including reporting structures and
performance tracking.
Support senior management with data-driven insights and
continuous improvement strategies.
مجال الشركة:
أثاث المنزل والمكتب

Supply Chain and Procurement Specialist

أبريل 2025 - حتى الآن

Liwan Furniture and Home

الفراوانية، الكويت

أبريل 2025 - حتى الآن

Manage supplier relationships and procurement planning.
Monitor inventory levels and maintain optimal stock availability.
Analyze sales performance to improve demand forecasting.
Prepare reports for CFO including stock turnover and trends.
مجال الشركة:
أثاث المنزل والمكتب
الدور الوظيفي:
المشتريات

warehouse operations manager

يوليو 2022 - مارس 2025

GFS

الجهرة، الكويت

يوليو 2022 - مارس 2025

Oversee daily warehouse operations, ensuring efficient and accurate inventory management.
• Lead and train a team of 60 warehouse staff, fostering a collaborative and productive work
environment.
• Manage 250 drivers, coordinating their routes and schedules to ensure timely deliveries.
• Implement process improvements to enhance operational efficiency and reduce costs.
• Coordinate with other departments to ensure timely and accurate order fulfillment.
• Maintain safety standards and ensure compliance with company policies and regulations.
Receive and deliver parcels in record
time.
Follow up with delegates
Developing delegates for good delivery
of cash shipments
Analyze delegate data and achieve the
highest performance
Analyze data and create comprehensive
statistics to solve problems at record
speed.
Experience at the airport from the data
entry stage to the inspection stage and
working to clear parcels as quickly as
possible
The ability to issue 10, 000 packages daily,
follow up on more than 250 drivers, work
on raising their efficiency, and follow up
on the audit team.
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد
الدور الوظيفي:
النقل والخدمات اللوجستية

Warehouse Operations Manager

يوليو 2022 - مارس 2025

Global Freight Systems (GFS)

الجهرة، الكويت

يوليو 2022 - مارس 2025

Managed daily warehouse operations, inventory management, and
logistics coordination for high-volume E-commerce business
Led and developed a team of 60 warehouse staff and managed 250+
drivers, optimizing routes, delivery schedules, and operational
efficiency
Conducted full data analysis of packing operations to improve
performance and reduce errors, achieving record levels of accuracy and
speed
Analyzed driver performance data to boost efficiency, leading to higher
delivery success rates and improved customer satisfaction
Designed and implemented comprehensive Standard Operating
Procedures (SOPs) to streamline workflows, enhance productivity, and
maintain high-quality standards
Spearheaded continuous improvement initiatives, reducing operational
costs while increasing overall warehouse throughput
Managed parcel operations from airport clearance (data entry to
inspection) to final delivery, processing over 10, 000 packages daily
Built and maintained strong cross-department coordination to ensure
seamless order fulfillment and customer service excellence
Maintained compliance with safety standards, logistics regulations, and
company policies
مجال الشركة:
23203

office administrator

أبريل 2017 - يونيو 2022

Fenzi Business center of commission Agent and courier services

حولي، الكويت

أبريل 2017 - يونيو 2022

leading Branch office in Providing excellent customer services and
executing the essentials of retail and merchandising. all of which
exhibited my skills
 Day to day interaction with customers to constantly monitor their current and
future transportation needs
 Receive load orders from customers and enter the load information into our
dispatch database
 Communicate with drivers and provide them with job and load information.
monitor all drivers to ensure required safety guidelines are constantly followed
 Keep proper records of all forms of transactions relating to the company’s
logistics operations
 Communicate transport or logistics cost to customers or suppliers as the
case may be
 Evaluate and process claims made by customers
 Resolve problems that are related to transportation and logistics systems
 Maintain and administer company inventory control and property
management procedure
 Analyze areas of corporate logistics so as to find out the most cost-effective
means or method of transporting supplies
 developing a deep understanding of the needs of customers and taking
required action to make sure that the needs are met, thereby maintaining
and developing positive business relationships with customers.
مجال الشركة:
الشحن
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Office Administrator

أبريل 2017 - يونيو 2022

Fenzi Business Center of Commission Agent and Courier Services

حولي، الكويت

أبريل 2017 - يونيو 2022

Directed branch operations focused on customer service, dispatch
management, and logistics coordination
Received load orders, entered dispatch information, monitored driver
safety compliance, and maintained logistics records
Communicated transportation and logistics costs to customers and
suppliers, ensuring transparency and satisfaction
Resolved transportation issues, processed claims, and developed
solutions to improve operational flow
Strengthened customer relationships through proactive service,
responsiveness, and tailored logistics solutions
Identified and implemented cost-effective methods for supply
chain and transportation activities
مجال الشركة:
التوزيع والخدمات اللوجستية وسلسلة التوريد

التعليم

Fayoum University

يونيو 2014

يونيو 2014

بكالوريوس، Social work

مصر

Fayoum University

يونيو 2014

يونيو 2014

الثانوية العامة أو ما يعادلها، Social Work

مصر

Skills

الشراء
Expert
الشراء
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Logistics
Expert
Logistics
Expert
Warehousing Operations
Expert
Warehousing Operations
Expert
Supply Chain
Expert
Supply Chain
Expert
Communication
Expert
Communication
Expert
Effective problem - solving skills
Expert
Effective problem - solving skills
Expert
mobile
Expert
mobile
Expert
Calm under pressure
Expert
Calm under pressure
Expert
team leader ship
Expert
team leader ship
Expert
Logistics
Expert
Logistics
Expert
Logistics Management
Expert
Logistics Management
Expert
Customer Service
Expert
Customer Service
Expert
Project Management
Intermediate
Project Management
Intermediate
Administration
Expert
Administration
Expert
Management
Expert
Management
Expert
OPERATIONS
Intermediate
OPERATIONS
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
BUSINESS METRICS
Intermediate
BUSINESS METRICS
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
SUPPLY CHAIN MANAGEMENT
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
STANDARD OPERATING PROCEDURE
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
PROGRAM IMPLEMENTATION
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate
EVALUATING STAFF
Intermediate
EVALUATING STAFF
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
BUSINESS PROCESS IMPROVEMENT
Intermediate
problem solving
Expert
problem solving
Expert
sales support
Expert
sales support
Expert
teamwork
Expert
teamwork
Expert
negotiation
Expert
negotiation
Expert
sales coordination
Expert
sales coordination
Expert
Fast learner
Expert
Fast learner
Expert
Customer services
Expert
Customer services
Expert
Computer software
Expert
Computer software
Expert
Team work
Expert
Team work
Expert
Adaptability and flexibility
Expert
Adaptability and flexibility
Expert
Continually seeking improvement
Expert
Continually seeking improvement
Expert
Attention to little details
Expert
Attention to little details
Expert
Forward thinking
Expert
Forward thinking
Expert
mail
Expert
mail
Expert
typing
Expert
typing
Expert
Logistics information systems
Expert
Logistics information systems
Expert
Able to manage and relieve stress
Expert
Able to manage and relieve stress
Expert
Procurement
Expert
Procurement
Expert
Supply Chain
Expert
Supply Chain
Expert
Sales
Intermediate
Sales
Intermediate
Business Development
Intermediate
Business Development
Intermediate
Microsoft Office
Expert
Microsoft Office
Expert
Export
Expert
Export
Expert
Inventory Management
Expert
Inventory Management
Expert
Warehouse Management
Expert
Warehouse Management
Expert
Data Entry
Expert
Data Entry
Expert
Accounting
Expert
Accounting
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Stock
Intermediate
Stock
Intermediate
Operation
Expert
Operation
Expert
Marketing
Intermediate
Marketing
Intermediate
Inventory Control
Intermediate
Inventory Control
Intermediate
Retail
Expert
Retail
Expert
Leadership
Expert
Leadership
Expert
COST REDUCTION
Intermediate
COST REDUCTION
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
ENTERPRISE RESOURCE PLANNING
Intermediate
FLEET MANAGEMENT
Intermediate
FLEET MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PERFORMANCE REPORTING
Intermediate
PERFORMANCE REPORTING
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
Planning
Expert
Planning
Expert
Purchasing
Intermediate
Purchasing
Intermediate

اللغات

الانجليزية

متمرّس

الفرنسية

مبتدئ

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
( Project Management Professional
Logistics and Supply Chain Management
Logistics and supply chain management

الهوايات والاهتمامات

Chess