Ahmed  شلبي, Customer Service Officer

Ahmed شلبي

Customer Service Officer

Ecco outsourcing

البلد
قطر
التعليم
الثانوية العامة أو ما يعادلها,
الخبرات
14 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :14 years, 5 أشهر

Customer Service Officer في Ecco outsourcing
  • مصر
  • أشغل هذه الوظيفة منذ ديسمبر 2015

Back Office Team)
•Answer customers' questions and give advice on available services, such as deposit accounts, bonds and securities.
•Compile information about new accounts, enter account information into computers, and file related forms or other documents.
•Refer customers to appropriate bank personnel.
•Interview customers to obtain information needed for opening accounts or renting safety deposit boxes.
•Inform customers of procedures for applying for banking services, such as ATM cards, direct deposit of cheques and certificates of deposit.
•Obtain credit records from reporting agencies.
•Collect and record customer deposits and fees, and issue receipts.
•Investigate and correct errors upon customers' request using customer and bank

Team member في Complain
  • الإمارات العربية المتحدة
  • يناير 2006 إلى يناير 2007

compliance to all rules and regulations set by the company.
•Checking stock available in the restaurant and compare it with daily stock need.
•Good communication with all departments.
•Working as a

في Fresh juices production co
  • الإمارات العربية المتحدة
  • يناير 2001 إلى يناير 2006

monthly reports.
•Handling All Items In Store
•Generated the monthly stock reports.
•Marketing company’s products with all hotel in Egypt.

الخلفية التعليمية

الثانوية العامة أو ما يعادلها,
  • في October University
  • يناير 2006

6

Specialties & Skills

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس