وكيل خدمه عملاء بمطارات دبى
مطارات دبى
مجموع سنوات الخبرة :14 years, 11 أشهر
فحص بطاقه السفر و الجوازات للمسافرين الاهتمام بالمسافرين و مساعدتهم لحل اى مشكله تواجههم قبل دخولهم لقسم الجوازات
و الوصول بالمسافرين لاعلى مستوى من خدمه العملاء
_ الاهتمام بمشاكل المسافرين المتاخرين .
_ الاهتمام بالمسافرين المسنين .
_ الاهتمام برجال الاعمال و الدبلوماسيين و كبار الشخصيات بصفه خاصه .
- customer service in Dubai Airports (DXB) Documents Check From Sep- 2012 to oct- 2013
- My current job is a customer service in Al Maktoum International (DWC) Documents Check From oct- 2013 till now.
• My activities as a customer service represented in solving any problems with the passengers like language, weight, knowing the right way and I complete the job for the airline staff to make the passenger completely satisfied before immigration.
• My current activities are represented in scanning boarding pass then matching names controlling the movement in passport control section.
Faculty of law
Department: general
• International Computer
• Passing ICDL courses exams ( IT - excel - access - PowerPoint - word - windows - internet)
Known language: Full command of Arabic (mother tongue)
Professional in English language.
customer service section for Marketing Corporation from 2009 to 2012.
حصلت على سبعين بالمئه تقريبا بعد ان اتممت الدراسه بها .