Sales Operations Coordinator
GT Medical
Total des années d'expérience :7 years, 9 Mois
- Coordinate sales team by carrying out administrative tasks such as data input, processing information, completing paperwork, and filing documents.
- Handier processing of all orders, invoicing, returns, and transferring with accuracy and timeliness.
- Follow up, discipline, teamwork, and communication with other functions.
- Working on daily reports and dashboards related to the daily Coordinator.
- Collaborate with the warehouse to provide (Stock, to invoice, to procure).
Achievements
- Performed multiple reports to reduce the manual work such as (Pending report).
- Dealing with the day-to-day enrollment operations.
- Handling the mega accounts enrollment operations from end-to-end.
- Working on daily reports and dashboards related to the daily operations.
- Prioritize transactions processing based on the segmentation KPI.
- Ensure effective communication with other Depts and following up.
- Conducting coaching and development sessions for the team.
- Solve issues related to system and support all related departments in the resolution.
- Reflecting the health insurance knowledge into valid system solutions in order to enhance the overall enrollment processes.
- Delivering superior quality while performing the enrollment operations and ensure 100% data accuracy.
Achievements
- Performed multiple macros in Excel by using VBA code to making dynamic.
- launching many systems enhancement to reduce the manual work and to increase the workflow efficiency, such as (push JO through CRM - Data batch utilization
- Auto system assigning). - Reduce 85% by used Excel macros to automate manual processes and increase the daily productivity of our team by 15%.
• Application master maintenance.
• Deployment of production and test patches.
• Checking on backup data on regular bases.
• Troubleshoot app infrastructure for both production & UAT environments.
• Application training.
• Data analysis & Data processing & Data batching with high number.
• Coordinate work list, Monitor Quality and Reporting.
• Create new short cut in our process.
• Initiate KIZAN & Enhancement System Projects.
Bachelor of Science in Computer Science – Information Technology
Associate Degree in Computer Information Technology