Ahmed Youssef

• Greeted customers and provide positive interaction in a
friendly and courteous manner to facilitate brand loyalty.
• Prepared and serve hot or cold beverage, teas, and espresso
drinks by using espresso machine, pour over, French press, as
well as cold brew coffee preparation methods.
• Assisted the Lead barista in handling high volume orders while
maintaining the efficient preparation of customer order.
• Handle customers complaints with professionalism and tact.
• Maintain a clean and sanitized work station.
• Completes operations by developing schedules, assigning
and monitoring work, gathering resources, implementing
productivity standards, maintaining reference manuals, and
implementing new procedures.

• Conducted product demonstrations and training for
baristas and business owners on espresso machines,
grinders, and brewing tools to drive sales and customer
satisfaction.
• Operating and maintaining a (W15A) Giesen coffee roaster,
performing calibration, temperature control, and
troubleshooting to ensure consistent output.
• Adjust roast profiles based on Sinar H2O moisture analysis
(avg. 8 to12% range) and agtron/color readings, optimizing
for bean density and origin variations.
• Monitored and refined roast curves for 50+ batches/week via
Cropster, enhancing single-origin/blended profiles for target
flavor characteristics.
• Developing and refining roast profiles to highlight unique
characteristics of single-origin and blended coffees.
• Managing inventory including green coffee stock, roast
schedules, and packaging materials.
• Collaborating with baristas and production teams to ensure
coffee meets brewing standards.

• Prepared and serve hot or cold beverage, teas, and espresso
drinks by using espresso machine, pour over, as well as cold
brew coffee preparation methods.
• Calibration the coffee daily such as filter coffee and espresso
machine.
• Creating engaging and relevant content for social media
platforms.
• Shooting and editing the videos for the social media.
• Adding new drinks to the menu with the costing of all the
ingredients.
• Prepared for events:
Preparing of the items needs such as coffee tools and
equipment, and moving it to the location with organizing all
of the equipment

• Maintain inventories by replenishing coffee bean supply.
• Stocking coffee brewing equipment, maintaining supplies,
pastries, and sandwiches for the coffee bar.
• Give instructions to and oversee the work of other
employees and may be charged with making sure great
customers service is provided.
• Completes operations by developing schedules, assigning
and monitoring work, gathering resources, implementing
productivity standards, maintaining reference manuals, and
implementing new procedures.
• Maintaining and cleaning supplies Grinders and Espresso
machine.
Responsible for processing and receiving payments and issuing
receipts to costumer as they leave with their purchases.

• Greet customers as they enter.
• Give customers drink menus and answer their questions
Answering any questions by presenting and explaining the
coffee drink menu. regarding ingredients.
• Serve beverages and prepared food, like cookies, pastries
and muffins.
• Receive and process payments (cash and credit cards).
• Comply with health and safety regulations.
• Check if brewing equipment operates properly and report
any maintenance needs.
• Keep the bar area clean.