Business Development Manager
Xerox Egypt
Total years of experience :21 years, 8 Months
- Responsible for achieving company sales target
- Build long term relationship with customers
- Government, Armed forces & Major Accounts Sales responsibility
- Understand & Study customer business needs and challenges to overcome and improve Document Business Workflow
- Provide new solution for office Business Workflow
- Create new idea to overcomes Document Business Workflow challenges
- Follow up with the analyst team to provide complete demo for customers
- Writing, Designing and responding to Request for Proposals “RFPs” for customers
- Run Solution Demo
- Performing demonstrations & Technical presentations for customers during events &
Seminars
- Engage the Customers through Presenting all office equipment and office solution to
Support Sales cycle
- Government & Major Account Sales responsibility
- Provide new solution for office Business Workflow
- Create new idea to overcomes Document Business Workflow challenges
- Follow up with the analyst team to provide complete demo for customers
- Prepare Government Tender
- Run Solution Demo
- Engage the Customers through Presenting all office equipment and office solution to Support Sales cycle
- Pre-sales and Post-sales support
Customer Solution Demo installation and presentation
Software installation and troubleshooting for all Xerox office solutions
Tender technical file preparation
Develop Arabic proposal and Arabic Technical Specs
Run Solution Demo (Docushare - Equitrac - Smart Send - Scan Flow Store) and all office Equipment
Provide post sale support for office solution
Provide office Equipment installation on non-Windows operating system
- Provide Training for Channel sales on all office Products and Solutions as well as
Provide Channel sales for any Technical product information
- Handling Government Tenders Technical part
- Contribute in Xerox Events in technical preparation for all Equipment and Solutions as
Well as conduct presentation session on Xerox Egypt Customer Event
- Hardware and Software Server Support
- Administer backup system (veritas)
- Supporting our Client Remotely
- Manage DHCP & DNS based on Windows server 2003
- Installing, supporting and maintaining Infrastructure Components
- Administer Microsoft WSUS, Microsoft ISA 2004 and Print Server
- Administer Call Accounting System for Cisco Call Manager CCM
- Manage company accounts through Active Directory Service 2003
- Monitoring system logs and activity on all servers and devices
- Supporting our network including physical network and Connections to our sites
- Software support including all Microsoft products like windows, office, outlook
- Hardware support. Including Workstations, laptops, Printers, Scanners and Projectors
- Preparing meeting and conversation Rooms with telecommunication, Sound and Data
Show devices
- Printers Support including toners, Cartridges and maintenance
- Manage our user account through Active Directory Service 2003
- Hardware support. Including Workstations, laptops, Printers, Scanners and Projectors
Throw trying to solve the problem
- Software Support. Including Microsoft and non-Microsoft Programs like Windows,
Office and Lotus Notes etc... .
- Company applications support like Yapnet, Cis, Minitab, Victor, and Documented
- Printers Support including toners, Cartridges and maintenance
- Manage our user account through Active Directory Service 2000
- Administer Microsoft ISA 2004 and Print Server
Job Responsibilities
- Managing and troubleshooting Network Environment.
- Managing and troubleshooting operating systems and software Applications.
- Managing and troubleshooting mail systems client (Lotus Notes).
- Managing and troubleshooting mail systems (Exchange 2000 & 2003)
- Hardware and software installations and configuration
On Call Technical Support Engineer.
Supporting Our Customers in OS, Servers & Desktop Problems
On call Engineer for Fanar Petroleum Company (Fanpetco), Thomas cook, Rally, Alcatel
Resident Engineer at the following
- Resident Engineer at Fanar Petroleum Company (Fanpetco)
- Resident Technical Support Team leader at Schneider Electric
- Resident Technical Support Engineer at Orascom Telecom
- Resident System Administrator at Xerox Egypt
Projects
- Sharing under Synergy Manage in migration project in Miraco
Carrier Company Migrate to windows 2003 Domain
- Sharing in migration project in Thomas Cook Company
Redesign the Active Directory Infrastructure.